Rated Care Homes

Birch Avenue

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 6 ratings

    Its last inspection moved it down from Good to Requires improvement.

  • 7 months

    since the latest rating was published.

  • 15 of 107

    rated care homes in Sheffield are rated Requires improvement, like this one.

Birch Avenue: inspection record

Care home with nursing, 40 beds, Sheffield

Rated Requires improvement in March 2026, down from Good.

Birch Avenue: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Aaron View Care Home (Good, 0.7 miles away) and Hilltop Lodge (Good, 0.8 miles away).

Nearest care homes:

  1. RI
    Chapel Lodge Requires improvement, 0.4 miles away
  2. G
    Aaron View Care Home Good, 0.7 miles away
  3. G
    Hilltop Lodge Good, 0.8 miles away
  4. G
    Nightingale Good, 0.9 miles away
  5. G
    Blossom View Respite Home Good, 1.2 miles away

See all care homes in Sheffield

See all care homes in Chapeltown

What inspectors found

From the Care Quality Commission's assessment published 20 March 2026 (assessment visit 19 January 2026). Quoted under the Open Government Licence.

Date of assessment: 02 to 16 of February 2026.

Birch Avenue is a one-storey purpose-built home and provides nursing care for up to 40 older people, all of whom were living with dementia. The home has 4, 10 bedded 'bungalows' with an interlinking corridor surrounding a large garden and patio area. Each unit has a communal lounge and dining room. All 40 bedrooms are single and have en-suite facilities. There is also a central kitchen and laundry. At the time of our assessment, 30 people were living at the service. We carried out a comprehensive assessment of the service covering all quality statements, in all key questions. This assessment was carried out due to an increase in risk being highlighted to us from professionals, and public concerns being raised.

  • Safe No rating
  • Effective No rating
  • Caring Good
  • Responsive Good
  • Well-led No rating
Read the rest of CQC's summary

We found 2 breaches of regulation relating to safe care and treatment and good governance. The service was previously rated good in 2023. The service is now rated requires improvement.

The service were aware of shortfalls in people’s care records and were currently working with the local authority to improve safe care and treatment for people. However, we found the service did not always ensure risks to people were assessed and managed. Care plans lacked guidance in relation to risks associated with people’s diagnosed health conditions. There was a lack of robust assessment of people’s needs. The service did not always provide evidence-based care and treatment for people, such as meaningful activities and did not review clinical monitoring tools in a timely manner.

There was a lack of effective governance, oversight and monitoring of the service and governance processes did not identify the issues we found during this assessment. Quality assurance systems and processes were not effectively implemented to ensure safety and drive improvements. There was a lack of oversight and knowledge from leaders at all levels around roles, responsibilities and accountability to enable good governance.

However, we found staff knew people well, spoke positively about their roles and felt supported by the management team. Our observations of care provided were positive, and people and their relatives told us they were satisfied with the service. The service responded positively to the shortfalls identified. We asked the service for an action plan in response to the concerns found at this assessment.

  1. Safe

    No rating

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.

    The service was in breach of legal regulation in relation to people’s safe care and treatment.

  2. Effective

    No rating

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.

    This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has remained good.

    This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question good.At this assessment the rating has remained good.

    This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    No rating

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.

    This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.

    The service was in breach of legal regulation in relation to good governance.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 20 March 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Effective was rated Requires improvement on 20 March 2026. Ask about staff training and how health appointments are arranged.
  3. Well-led was rated Requires improvement on 20 March 2026. Ask about changes in management and what has changed since the report.
  4. Ask how nursing cover works at night and at weekends.

Registration details

Registered manager
Jane Myers
Registered with the CQC since
What it provides
Care home service with nursing
Who it supports
Dementia

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

8 inspection reports, latest 18 May 2023. Latest assessment published 20 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
IP20165R (opens Companies House)

South Yorkshire Housing Association Limited runs 2 services, all in Yorkshire and the Humber. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.

Other services run by South Yorkshire Housing Association Limited

  1. G
    Lister Avenue Good. Care home, Sheffield

Getting help from Sheffield City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions
Does Birch Avenue provide nursing care?
Yes. The Care Quality Commission lists Birch Avenue as a care home with nursing.
How many beds does Birch Avenue have?
The Care Quality Commission's register lists 40 beds at Birch Avenue.
When was Birch Avenue last inspected?
The Care Quality Commission's latest rating for Birch Avenue was published on 20 March 2026.
Who runs Birch Avenue?
Birch Avenue is run by South Yorkshire Housing Association Limited. It runs 2 services, all in Yorkshire and the Humber.
What is Birch Avenue's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 20 March 2026.

Contact

Address
67 Birch Avenue, Chapeltown, Sheffield, S35 1RQ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Aaron View Care Home (Good, 0.7 miles away) and Hilltop Lodge (Good, 0.8 miles away).

Nearest care homes:

  1. RI
    Chapel Lodge Requires improvement, 0.4 miles away
  2. G
    Aaron View Care Home Good, 0.7 miles away
  3. G
    Hilltop Lodge Good, 0.8 miles away
  4. G
    Nightingale Good, 0.9 miles away
  5. G
    Blossom View Respite Home Good, 1.2 miles away

See all care homes in Sheffield

See all care homes in Chapeltown