Joybrook
Care home, Lambeth, 15 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Joybrook: inspection record
Rated Requires improvement in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016 and 2018, then Requires improvement in 2022 and March 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 8 Requires improvement care homes in Lambeth, out of 33 with a rating.
- About the middle for size in Lambeth.
About the service
From the Care Quality Commission's inspection report published 4 March 2023. Quoted under the Open Government Licence.
Joybrook is a residential care home providing personal care to 12 people at the time of the inspection. The service can support up to 15 older people; some of whom may also have a diagnosis of dementia, or be living with a learning disability or autism.
What inspectors found
Right Support: Governance systems required improvements to ensure there was consistent oversight of the service. Staff enabled people to access specialist health and social care support in the community. Staff supported people to make decisions following best practice in decision-making. Staff communicated with people in ways that met their needs. Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcome.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
Right Care: Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had enough appropriately skilled staff to meet people's needs and keep them safe. People's care, treatment and support plans reflected their range of needs and this promoted their wellbeing and enjoyment of life.
Right Culture: Staff evaluated the quality of support provided to people, involving the person, their families and other professionals as appropriate. The service enabled people and those important to them to worked with staff to develop the service. Staff valued and acted upon people's views. People's quality of life was enhanced by the service's culture of improvement and inclusivity.
Questions to ask when you visit
- Well-led was rated Requires improvement on 4 March 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 86 Braxted Park, Streatham, London, SW16 3AU |
|---|---|
| Neighbourhood | Streatham, Lambeth |
| Phone | 020 8764 2028 |
| Registered manager | Janet DeHaney |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 9 inspection reports, latest 4 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Joy Care Home Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02559483 (opens Companies House) |
Nearest alternatives
- G Crownwise Limited - Parkview Care home, 0.2 miles awayGood
- G Crownwise Limited - Streatham Common South Care home, 0.2 miles awayGood
- G Vosse Court Care home, 0.2 miles awayGood
- RI Rosenmanor 1 Care home, 0.3 miles awayRequires improvement
- G Minehead Care home, 0.4 miles awayGood
Getting help from London Borough of Lambeth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lambeth
- Ask for a care needs assessment
- Phone: 020 7926 5555, select Adults
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Lambeth
Checked on the council's website, November 2026.
Common questions
- Does Joybrook provide nursing care?
- No. The Care Quality Commission lists Joybrook as a care home without nursing.
- How many beds does Joybrook have?
- The Care Quality Commission's register lists 15 beds at Joybrook.
- When was Joybrook last inspected?
- The Care Quality Commission's latest rating for Joybrook was published on 4 March 2023.
- Who runs Joybrook?
- Joybrook is run by Joy Care Home Services Limited.
- What is Joybrook's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 4 March 2023.