Seaway Nursing Home

We found the following examples of good practice.

• Safe arrangements were in place for visitors. This included confirmation of a negative lateral flow test, temperature checks, and the use of personal protective equipment (PPE). Visiting professionals showed evidence of vaccination status or exemption. • There were adequate supplies of personal protective equipment (PPE) throughout the home. PPE stations were located outside of people's bedrooms. Staff were seen appropriately using PPE. • There were arrangements to admit people safely to the home. This included testing and isolation in line with guidance. • People were supported to understand and comply with visiting and social restrictions in line with all best practice guidance and this was communicated and updated as needed. • The provider followed relevant COVID-19 testing guidance. This included staff testing requirements as well guidance on testing for people using the service and visitors. • Maintaining the mental health of people and staff was a priority with proactive support from the service to encourage peoples well-being. This included supported activities within the home and support to maintain contact with family and friends. • There were clear cleaning schedules in place which included the frequency of cleaning high touch areas. Records showed compliance with the cleaning schedule. • The home had an up to date infection control policy and carried out regular infection control audits. • Staff were trained and knew how to immediately instigate full infection control measures to care for a person who developed symptoms, who tests positive or who has been exposed to the virus to avoid the virus spreading to other people and staff.

The five questions we ask about services and what we found