Barford Court

We found the following examples of good practice.

Barford Court consists of four separate houses. This allowed for people to remain in colour coded zones. Staff were allocated to a zone to reduce the risk of spreading infection. There were clear signs on all doors to show which zone you were in and when you were entering another.

In order to minimise any cross infection, each resident had a colour coded and numbered button sewn into their clothes. This allowed staff doing laundry to separate items and ensure residents kept their own property.

The home had a housekeeping team in place. They had a clear cleaning rota and checklist to ensure all tasks were completed consistently. This included regular disinfecting of all points frequently touched, for example, handrails.

Visits were booked via Barford Court's website or via telephone. Visitors were guided through an entry process which includes hand-washing, a temperature check and questionnaire. Visits took place in a 'pod' where floor to ceiling windows were in place. This allowed visits to continue through the second national lockdown.

The provider had clear infection prevention and control policies and procedures in place. Staff showed good understanding of these. Regular audits were undertaken, and any issues identified and addressed.

Further information is in the detailed findings below.

The five questions we ask about services and what we found