Court View

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

There were enough staff to meet people's needs. Staff had undertaken the necessary training and skills to carry out their role effectively.

People and relatives told us they had choice, control, and independence to carry out activities within the home and in the community.

Right Care

Risks to people were not always appropriately managed. A recent admission into the service did not have risk assessments in place, this was rectified immediately by the registered manager. There were risk assessments in place for other people residing in the service, which covered a range of personalised tasks and the environment. Staff knew people well and the risks associated with their condition.

Care provided was person centred and revolved around the needs and aspirations of people. Staff knew people well.

Right Culture Some health and safety checks such as fire doors had not been checked since September 2022, appropriate action was undertaken by the registered manager during the inspection to bring these up to date.

There was an open culture, where people, relatives and professionals worked together to achieve good outcomes for people. People's views were taken into consideration in the improvements to the home.

Staff, relatives, and people were engaged to provide feedback regarding the service.