Rated Care Homes

Wyvern Lodge

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 82 of 86

    rated care homes in North Somerset are rated Good, like this one.

Wyvern Lodge: inspection record

Care home, 8 beds, North Somerset

Rated Good in July 2022, up from Requires improvement.

Wyvern Lodge: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

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  2. G
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  3. G
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  4. G
    Oaklands Care Home Good, 0.3 miles away
  5. G
    Sunnydale Care Home Good, 0.3 miles away

See all care homes in North Somerset

See all care homes in Weston-super-Mare

What inspectors found

From the Care Quality Commission's inspection report published 5 July 2022. Quoted under the Open Government Licence.

There had been significant improvements following the inspection of 3 and 4 December 2019. Positive changes had been made to safely manage the water temperatures within the home. Thermostatic mixing valves had been fitted to taps to safely regulate water temperatures. Temperatures were tested of each tap regularly. The upstairs bathroom had been replaced since the last inspection, which was clean. Changes had been made to infection control procedures at the home. The home was clean and tidy throughout with no shortfalls identified. Statutory notifications were appropriately submitted to the CQC where concerns had been shared with the local safeguarding team and when the police had been called to the service.

Read the rest of CQC's summary

People were supported to remain safe. Staff were trained in safeguarding and understood their responsibility to protect people from avoidable harm and abuse. Safe recruitment and selection processes were followed. Risks to people's health and safety were assessed with guidance for staff to follow. Medicines were administered safely to people. Accidents and incidents were reported and recorded with audits in place to help identify any trends or patterns.

Staff were enthusiastic and happy in their work. They felt supported within their roles. Staff described working together as a team, they provided person-centred care and helped people to achieve their potential. The home was well-led by a registered manager who was committed to improving people's quality of life. The home had a clear management and staffing structure in place and staff worked well as a team. The registered manager was aware of their duty of candour. Effective quality assurance systems were in place to monitor the quality and safety of care. Audits had improved which helped to identify any shortfalls.

Questions to ask when you visit

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Laura Tolan
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Mental Health

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

7 inspection reports, latest 5 July 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Milestones TrustBrand: Milestones Trust
Ownership type
Organisation
Companies House number
02011021 (opens Companies House)
Charity number
294377

Milestones Trust runs 36 services, all in the South West. 33 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.

Other services run by Milestones Trust

  1. O
    Mayo House Outstanding. Care home, South Gloucestershire
  2. O
    Milestones Supported Living Service Outstanding. Home care, South Gloucestershire
  3. G
    120 Furber Road Good. Care home, Bristol
  4. G
    12A Masefield Avenue Good. Care home with nursing, Swindon

See all 36 services run by Milestones Trust

Getting help from North Somerset Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Wyvern Lodge provide nursing care?
No. The Care Quality Commission lists Wyvern Lodge as a care home without nursing.
How many beds does Wyvern Lodge have?
The Care Quality Commission's register lists 8 beds at Wyvern Lodge.
When was Wyvern Lodge last inspected?
The Care Quality Commission's latest rating for Wyvern Lodge was published on 5 July 2022.
Who runs Wyvern Lodge?
Wyvern Lodge is run by Milestones Trust. It runs 36 services, all in the South West.
What is Wyvern Lodge's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 5 July 2022.