Brookside Residential Home
- Care home
- 29 beds
- No nursing
- Dementia care
- Registered since 2011
- Stafford, Staffordshire, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published.
48 of 231
rated care homes in Staffordshire are rated Requires improvement, like this one.
Brookside Residential Home: inspection record
Rated Requires improvement in February 2024, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Crispin Court Care Home (Outstanding, 0.6 miles away) and Burley Heights (Good, 1.4 miles away).
Nearest care homes:
- RI Rosevilla Nursing Home Requires improvement, less than 0.1 miles away
- – Staffordshire Specialist Care Centre Not yet rated, 0.2 miles away
- RI Rocklee Residential Home Limited Requires improvement, 0.4 miles away
- RI Limewood Nursing and Residential Home Requires improvement, 0.4 miles away
- O Crispin Court Care Home Outstanding, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 13 February 2024. Quoted under the Open Government Licence.
Brookside is a residential care home providing personal care to up to 29 people. The service provides support to older and younger adults, people with mental health concerns and people living with dementia. At the time of our inspection, there were 28 people living in the home. Care was provided in 1 adapted building, there were communal rooms available for people to enjoy.
What inspectors found
Risks to people were not always effectively monitored or assessed. Environmental risks were not always safely managed. Potentially harmful substances were not always stored away safely. Quality audits were taking place; however, these had not identified some of the discrepancies found during this inspection. Some care plans contained conflicting or out of date information and auditing systems required improvement to monitor potential risk.
Read the rest of CQC's summary
The provider acted on all areas of feedback during this inspection. The manager was new to the service and shared plans to improve the quality auditing processes, including the introduction of a new electronic monitoring system. We will review the success of these new systems in our next inspection.
People told us they felt safe living in the home and with the staff who supported them. There were enough staff on duty to support people safely and staff were recruited safely. Staff received safeguarding training and were confident to report their concerns.
People and relatives told us the culture in the home was positive and they felt included in the service. The manager worked in partnership with other professionals and health care services, and a visiting professional told us the manager actively communicated any changes or concerns.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- Safe was rated Requires improvement on 13 February 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 13 February 2024. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Lydia Bird
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 13 February 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 05099104 (opens Companies House)
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Brookside Residential Home provide nursing care?
- No. The Care Quality Commission lists Brookside Residential Home as a care home without nursing.
- How many beds does Brookside Residential Home have?
- The Care Quality Commission's register lists 29 beds at Brookside Residential Home.
- When was Brookside Residential Home last inspected?
- The Care Quality Commission's latest rating for Brookside Residential Home was published on 13 February 2024.
- Who runs Brookside Residential Home?
- Brookside Residential Home is run by Vitality Care Homes (Brookside) Ltd.
- What is Brookside Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 13 February 2024.
Contact
- Phone
- 01785 240738
- Address
- 159 Eccleshall Road, Stafford, ST16 1PD Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Crispin Court Care Home (Outstanding, 0.6 miles away) and Burley Heights (Good, 1.4 miles away).
Nearest care homes:
- RI Rosevilla Nursing Home Requires improvement, less than 0.1 miles away
- – Staffordshire Specialist Care Centre Not yet rated, 0.2 miles away
- RI Rocklee Residential Home Limited Requires improvement, 0.4 miles away
- RI Limewood Nursing and Residential Home Requires improvement, 0.4 miles away
- O Crispin Court Care Home Outstanding, 0.6 miles away