Vesta Lodge

We found the following examples of good practice.

● The service was receiving visitors with robust infection control procedures in place. Face to face visits, where one nominated visitor and people could meet and hold hands, were taking place in a designated area, or within people's bedrooms if this was required. Visits were pre-arranged, with visitors being provided with a rapid test for COVID-19, guidance and personal protective equipment (PPE). Other visitors were also able to continue visiting, with visits being facilitated via a screened 'pod' in the designated area. All visiting areas were cleaned between visits.

● People were admitted safely to the service. Each admission was carefully planned, and a 14-day period of isolation was completed by each person.

● The service was clean and hygienic. Robust cleaning regimes were in place, which were methodically completed throughout the day. Isolation, cohorting and zoning had been successfully implemented across the service.

● The service was engaged in the routine testing scheme, with all staff and people living at the service being tested for COVID-19 on a regular basis.

● The provider had developed a package of policies and procedures in response to the COVID-19 pandemic. Regular infection prevention and control audits were completed with action promptly taken to address any issues identified.

The five questions we ask about services and what we found