Halvergate House
- Care home
- 50 beds
- Nursing care
- Dementia care
- Registered since 2011
- North Walsham, Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 288
rated care homes in Norfolk are rated Requires improvement, like this one.
Halvergate House: inspection record
Rated Requires improvement in August 2022, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Rose Meadow (Good, less than 0.1 miles away) and Furze Hill House (Good, 0.4 miles away).
Nearest care homes:
- G Rose Meadow Good, less than 0.1 miles away
- G Furze Hill House Good, 0.4 miles away
- O Kevlin House Outstanding, 0.4 miles away
- RI Walsham Grange Requires improvement, 1 mile away
- G The Shires Good, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 20 August 2022. Quoted under the Open Government Licence.
Halvergate House is a nursing home providing personal and nursing care for up to 50. The service provides support to older people and younger adults some who might be living with dementia, physical disabilities, learning disabilities or autistic spectrum disorder. At the time of our inspection there were 36 people using the service.
Read the rest of CQC's summary
Halvergate House is an adapted building ,split across two floors with access via a lift or a staircase. The service benefits from courtyard and gardens for people to use. Ground floor rooms benefit from patio doors out into the garden and all rooms have ensuite toilets.
What inspectors found
The quality assurance monitoring systems in place were not effective in maintaining and improving the quality of care provided to people.
Read the rest of CQC's summary
People's documents were not personalised and not all information had been recorded effectively.
The care environment was visibly clean, although some areas of the home were tired and require modernisation, the service have a development plan in place for improvement of the environment.
Staff received mandatory training; however, they lacked training to meet people's specific needs.
People said they felt safe at the service. One person told us, "Oh yes perfectly safe. Everybody is nice and friendly."
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider and operations manager had implemented an action plan prior to our inspection to make improvements to the service. We saw this action plan was beginning to take effect but would take time to be fully embedded at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 20 August 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 20 August 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Natasha Canham
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 20 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- East Anglia Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 02218655 (opens Companies House)
East Anglia Care Homes Limited runs 2 services, all in the East of England. 0 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by East Anglia Care Homes Limited
- RI Sutherlands Nursing Home Requires improvement. Care home with nursing, Norfolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Halvergate House provide nursing care?
- Yes. The Care Quality Commission lists Halvergate House as a care home with nursing.
- How many beds does Halvergate House have?
- The Care Quality Commission's register lists 50 beds at Halvergate House.
- When was Halvergate House last inspected?
- The Care Quality Commission's latest rating for Halvergate House was published on 20 August 2022.
- Who runs Halvergate House?
- Halvergate House is run by East Anglia Care Homes Limited. It runs 2 services, all in the East of England.
- What is Halvergate House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 20 August 2022.
Contact
- Phone
- 01692 500100
- Address
- 58 Yarmouth Road, North Walsham, NR28 9AU Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Rose Meadow (Good, less than 0.1 miles away) and Furze Hill House (Good, 0.4 miles away).
Nearest care homes:
- G Rose Meadow Good, less than 0.1 miles away
- G Furze Hill House Good, 0.4 miles away
- O Kevlin House Outstanding, 0.4 miles away
- RI Walsham Grange Requires improvement, 1 mile away
- G The Shires Good, 1.1 miles away