Bank Hall Care Centre
- Care home
- 56 beds
- No nursing
- Dementia care
- Registered since 2011
- Burnley, Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2015, most recently Good in November 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
306 of 381
rated care homes in Lancashire are rated Good, like this one.
Bank Hall Care Centre: inspection record
Rated Good in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Adam House Requires improvement, 0.2 miles away
- G Benjamin House Good, 0.2 miles away
- G Healy House Good, 0.2 miles away
- G Ash Grove Good, 0.5 miles away
- G Oakmount House Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 8 November 2022. Quoted under the Open Government Licence.
Bank Hall Care Centre is a residential care home providing personal care for up to a maximum of 56 people. The service provides support to older people and people with dementia. At the time of our inspection, there were 36 people living in the home. Accommodation is provided in two interlinked buildings known as Bank Hall and Scarlett House.
What inspectors found
People told us they felt safe living in the home, and they were happy with the service provided. Staff understood how to protect people from harm or discrimination and had access to safeguarding adults' procedures. There were sufficient numbers of staff deployed to meet people's needs and ensure their safety. The provider had an appropriate procedure for the recruitment of new staff. Minor shortfalls in the pre- employment checks were addressed immediately by the registered manager. Individual and environmental risks had been assessed and managed. People were protected from the risks associated with the spread of infection. The premises had a good standard of cleanliness throughout the building.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People's needs were assessed prior to them moving into the home. There was ongoing training for all staff. Staff were supported with regular supervisions and were given the opportunity to attend regular meetings. People were supported to eat a nutritionally balanced diet and to maintain their health.
People were happy with the way the service was managed and staff told us they enjoyed working at the home. The registered manager and nominated individual carried out a series of audits and checks to monitor the quality of the service and help ensure people received safe and effective care.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Angela Price
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 8 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- RochCare (UK) Ltd
- Ownership type
- Organisation
- Companies House number
- 02390325 (opens Companies House)
RochCare (UK) Ltd runs 5 services, all in the North West. 3 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by RochCare (UK) Ltd
- G Coniston House Care Home Good. Care home, Lancashire
- G Royley House Care Home Good. Care home, Oldham
- RI Community Careline Services Requires improvement. Home care, Rochdale
- RI Pendle Brook Care Home Requires improvement. Care home, Lancashire
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Bank Hall Care Centre provide nursing care?
- No. The Care Quality Commission lists Bank Hall Care Centre as a care home without nursing.
- How many beds does Bank Hall Care Centre have?
- The Care Quality Commission's register lists 56 beds at Bank Hall Care Centre.
- When was Bank Hall Care Centre last inspected?
- The Care Quality Commission's latest rating for Bank Hall Care Centre was published on 8 November 2022.
- Who runs Bank Hall Care Centre?
- Bank Hall Care Centre is run by RochCare (UK) Ltd. It runs 5 services, all in the North West.
- What is Bank Hall Care Centre's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 November 2022.
Contact
- Phone
- 01282 838909
- Address
- Colne Road, Burnley, BB11 2AA Map (opens Google Maps)
Compare nearby
- RI Adam House Requires improvement, 0.2 miles away
- G Benjamin House Good, 0.2 miles away
- G Healy House Good, 0.2 miles away
- G Ash Grove Good, 0.5 miles away
- G Oakmount House Good, 0.6 miles away