Shaftesbury John Grooms Court
- Care home
- 29 beds
- No nursing
- Registered since 2010
- Sprowston, Norfolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
173 of 288
rated care homes in Norfolk are rated Good, like this one.
Shaftesbury John Grooms Court: inspection record
Rated Good in December 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Point House Good, 0.3 miles away
- RI Mountfield Requires improvement, 0.3 miles away
- G Talbot Care Services Ltd Good, 0.4 miles away
- G St Clements Nursing Home Good, 0.5 miles away
- – Mousehold View Care Home Not yet rated, 0.5 miles away
What inspectors found
From the Care Quality Commission's inspection report published 16 April 2021. Quoted under the Open Government Licence.
Livability John Grooms Court is a 'care home' providing personal care for people with physical, neurological and/or learning disabilities. The home accommodates up to 29 people in one adapted building. Each person has their own self-contained flat with kitchen and en-suite bathroom. There are also communal living room, dining room and kitchen facilities. At the time of inspection 24 people were being supported in the service.
Read the rest of CQC's summary
We found the following examples of good practice:
Relatives visiting inside the service had started. A staff member was observed taking time with a relative who was leaving after their first visit, patiently explaining how to take off personal protective equipment (PPE) by showing them.
People who lived in the service missed going out so the service organised theme weekends/evenings including comic relief, karaoke, valentines day. For fire works night they made a Guy Fawkes which they named Jenny and was sat in reception with pretend fire around her chair
People who lived in the service missed out on Christmas celebrations as they had an outbreak of COVID-19. Staff secretly organised a re-arranged Christmas Day at the end of February which was a total surprise and the people really enjoyed.
The friends of the service, who fund raise on the service's behalf, purchased a chair that lifts people when they have fallen and can't get up, to be used in event of paramedics not being able to attend, if appropriate.
The five questions we ask about services and what we found
Questions to ask when you visit
- Well-led was rated Requires improvement on 14 December 2019. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Arun Punnen
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 16 April 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- LivabilityBrand: Livability
- Ownership type
- Organisation
- Companies House number
- 05967087 (opens Companies House)
- Charity number
- 1116530
Livability runs 20 services in England, 11 of them in the East of England. 18 are rated Good or Outstanding and 2 have no rating yet.
Other services run by Livability
- O Shaftesbury Brookside House Outstanding. Care home, Barnet, London
- G Shaftesbury Anvil House Good. Care home, Essex
- G Shaftesbury Ashley Place Good. Care home, West Sussex, South East
- G Shaftesbury Beaumont Court Good. Home care, Northumberland, North East
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Shaftesbury John Grooms Court provide nursing care?
- No. The Care Quality Commission lists Shaftesbury John Grooms Court as a care home without nursing.
- How many beds does Shaftesbury John Grooms Court have?
- The Care Quality Commission's register lists 29 beds at Shaftesbury John Grooms Court.
- When was Shaftesbury John Grooms Court last inspected?
- The Care Quality Commission's latest rating for Shaftesbury John Grooms Court was published on 14 December 2019.
- Who runs Shaftesbury John Grooms Court?
- Shaftesbury John Grooms Court is run by Livability. It runs 20 services in England, 11 of them in the East of England.
- What is Shaftesbury John Grooms Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 December 2019.
Contact
- Phone
- 01603 429400
- Address
- 215 Sprowston Road, Norwich, NR3 4HX Map (opens Google Maps)
Compare nearby
- G Point House Good, 0.3 miles away
- RI Mountfield Requires improvement, 0.3 miles away
- G Talbot Care Services Ltd Good, 0.4 miles away
- G St Clements Nursing Home Good, 0.5 miles away
- – Mousehold View Care Home Not yet rated, 0.5 miles away