Shaftesbury Beaumont Court

People's experience of the service and what we found: We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.

Right support. People were supported and encouraged to maintain their independence, as far as possible. Staff had a good understanding of people's likes and dislikes and encouraged people to participate in their care.

Right care. People were well cared for and were treated with dignity and respect. Staff spoke fondly of the people they supported and considered the service to be like a 'family' unit. People had a good relationship with staff and looked happy and relaxed.

Right Culture. People were supported to be as active and independent as possible. They were encouraged to participate in activities and were supported to contribute to daily tasks, such as cooking and shopping. People were supported to maintain contact with family and friends.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk