The Chesters Care Home
- Care home
- 33 beds
- No nursing
- Dementia care
- Registered since 2011
- Low Fell, Gateshead, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
43 of 46
rated care homes in Gateshead are rated Good, like this one.
The Chesters Care Home: inspection record
Rated Good in February 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Northbourne Good, 0.2 miles away
- G Hawksbury House Good, 0.3 miles away
- G Pinetree Lodge Good, 0.5 miles away
- G Springfield House Good, 0.5 miles away
- G St Marks Court Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 7 May 2021. Quoted under the Open Government Licence.
The Chesters Care home, provides personal care and accommodation for up to 33 people. There were 29 people living at the home at the time of our inspection.
What inspectors found
People and their relatives told us they were confident staff had the right skills to care for people safely. However, issues had been raised by the local authority and a visiting professional regarding the level of skills which the staff and the registered manager had, to identify when there was a change in people's needs. As a result of the concerns raised, the registered manager and provider had begun to work with the local authority and various professionals regarding identifying when a change in people's needs occurred.
Read the rest of CQC's summary
The registered manager and provider completed various audits to check the quality of care and service provided. Audits had identified the majority of issues. However, we have made one recommendation to the provider regarding the recording of information in relation to people's medication.
People, relatives, staff and the majority of visiting professionals told us the service was well-led.
The provider had various infection control procedures in place. People received safe care and were protected from abuse. Risks to people had been assessed and these risks were included in people's care plans. People had received their medication as prescribed.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Melissa Harrison
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 7 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Parkside Care Limited
- Ownership type
- Organisation
- Companies House number
- 06494922 (opens Companies House)
Parkside Care Limited runs 3 services, all in the North East. 3 are rated Good or Outstanding.
Other services run by Parkside Care Limited
- G Holmlea Care Home Good. Care home, North Tyneside
- G Northlands Care Home (Northumberland) Good. Care home with nursing, Northumberland
Getting help from Gateshead Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gateshead Council
- Ask for a care needs assessment
- Phone: 0191 433 7033, 24 hours a day, 7 days a week
- Contact adult social care online
- Support for carers
- Paying for care: Gateshead Council
Checked on the council's website, November 2026.
Common questions
- Does The Chesters Care Home provide nursing care?
- No. The Care Quality Commission lists The Chesters Care Home as a care home without nursing.
- How many beds does The Chesters Care Home have?
- The Care Quality Commission's register lists 33 beds at The Chesters Care Home.
- When was The Chesters Care Home last inspected?
- The Care Quality Commission's latest rating for The Chesters Care Home was published on 8 February 2020.
- Who runs The Chesters Care Home?
- The Chesters Care Home is run by Parkside Care Limited. It runs 3 services, all in the North East.
- What is The Chesters Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 February 2020.
Contact
- Phone
- 0191 491 0750
- Address
- 418 Durham Road, Low Fell, Gateshead, NE9 5AJ Map (opens Google Maps)
Compare nearby
- G Northbourne Good, 0.2 miles away
- G Hawksbury House Good, 0.3 miles away
- G Pinetree Lodge Good, 0.5 miles away
- G Springfield House Good, 0.5 miles away
- G St Marks Court Good, 0.8 miles away