Northlands Care Home (Northumberland)
- Care home
- 39 beds
- Nursing care
- Dementia care
- Registered since 2017
- Morpeth, Northumberland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Good.
22 months
since the latest rating was published.
77 of 89
rated care homes in Northumberland are rated Good, like this one.
Northlands Care Home (Northumberland): inspection record
Rated Good in December 2024, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Riverside House Requires improvement, 0.5 miles away
- G Bluebell Manor Good, 0.5 miles away
- G Foxton Court Good, 1 mile away
- G Hepscott Care Centre Good, 1.3 miles away
- G Bentinck Crescent Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 December 2024 (assessment visit 5 November 2024). Quoted under the Open Government Licence.
Date of Assessment: 20 November to 26 November 2024. The service is a residential home providing nursing care and support to older people, including people who may live with dementia, people with nursing needs, mental health conditions or physical disabilities. At our last assessment, we identified breaches in relation to safe care and treatment, meeting people’s nutrition and hydration needs, the need for consent, staffing, duty of candour and governance. At this assessment, improvements had been made and the provider was no longer in breach of regulations. Since the last assessment, the new manager and quality manager had introduced improvements to the service, including to records to ensure staff had guidance to meet people’s needs in a safe and person-centred way. Risks to people had been assessed and care plans were in place to help mitigate risks as far as possible. Accidents and incidents were investigated thoroughly, action taken, and lessons learned. There were sufficient trained staff who worked with other professionals to ensure people's needs were met in a safe and timely way. Staff were attentive and treated people with kindness and compassion. Improvements had been made to monitoring people’s nutrition and hydration intake to ensure they received sufficient and varied diet. We advised further improvements could be made to people’s dining experience to ensure people who may live with dementia were involved in decision making about a choice of meal. People, relatives and staff spoke positively about the service and management. Any incidents where Duty of Candour was required was carried out and apologies made as appropriate.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This service has been in Special Measures since December 2023. The provider demonstrated improvements had been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question Inadequate. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Inadequate. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating for this key question has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Inadequate. At this assessment the rating has changed to good. This meant the service management and leadership were consistent. Leaders and the culture they created supported the delivery of high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Privilege Zvorwadza
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 19 June 2024. Latest assessment published 3 December 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Parkside Care Limited
- Ownership type
- Organisation
- Companies House number
- 06494922 (opens Companies House)
Parkside Care Limited runs 3 services, all in the North East. 3 are rated Good or Outstanding.
Other services run by Parkside Care Limited
- G Holmlea Care Home Good. Care home, North Tyneside
- G The Chesters Care Home Good. Care home, Gateshead
Getting help from Northumberland County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Northumberland County Council
- Ask for a care needs assessment
- Phone: 01670 536 400
- Support for carers
- Paying for care: Northumberland County Council
Checked on the council's website, November 2026.
Common questions
- Does Northlands Care Home (Northumberland) provide nursing care?
- Yes. The Care Quality Commission lists Northlands Care Home (Northumberland) as a care home with nursing.
- How many beds does Northlands Care Home (Northumberland) have?
- The Care Quality Commission's register lists 39 beds at Northlands Care Home (Northumberland).
- When was Northlands Care Home (Northumberland) last inspected?
- The Care Quality Commission's latest rating for Northlands Care Home (Northumberland) was published on 3 December 2024.
- Who runs Northlands Care Home (Northumberland)?
- Northlands Care Home (Northumberland) is run by Parkside Care Limited. It runs 3 services, all in the North East.
- What is Northlands Care Home (Northumberland)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 December 2024.
Contact
- Phone
- 01670 512485
- Address
- Northlands Nursing Home, 21 Kings Avenue, Morpeth, NE61 1HX Map (opens Google Maps)
Compare nearby
- RI Riverside House Requires improvement, 0.5 miles away
- G Bluebell Manor Good, 0.5 miles away
- G Foxton Court Good, 1 mile away
- G Hepscott Care Centre Good, 1.3 miles away
- G Bentinck Crescent Good, 1.5 miles away