Bentinck Crescent
- Care home
- 7 beds
- No nursing
- Registered since 2010
- Morpeth, Northumberland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
12 months
since the latest rating was published.
77 of 89
rated care homes in Northumberland are rated Good, like this one.
Bentinck Crescent: inspection record
Rated Good in October 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bluebell Manor Good, 1.1 miles away
- G Hepscott Care Centre Good, 1.3 miles away
- RI Riverside House Requires improvement, 1.4 miles away
- G Northlands Care Home (Northumberland) Good, 1.5 miles away
- G Foxton Court Good, 2.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 October 2025 (assessment visit 30 June 2025). Quoted under the Open Government Licence.
Date of assessment: 11 August to 8 September 2025. Bentinck Crescent is a small residential care home which can support a maximum of 7 people. The home provides care and support to people with physical disabilities, people with a learning disability and autistic people.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The assessment was triggered to follow up breaches of regulations at the previous inspection. At our last inspection, we found the service to be in breach of the legal regulations in relation to person centred care, need for consent, safe care and treatment and good governance. At this inspection improvements had been made, and the service was no longer in breach of those regulations.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
We gathered information from people who used the service, relatives, the registered manager, care staff, and health and social care partners.
Care plans, risk assessments and care records were person-centred. They were detailed, robust and evidenced staff knew the people they were supporting.
People received medicines accordingly. Medicines care plans were completed, detailed and person-centred.
Consent documentation and risk assessments were in place. Staff knew what process to follow in obtaining consent and managing risk within the home.
The registered manager had made positive changes in processes that meant Deprivation of Liberty Safeguards (DoLS) and Mental Health Act (MHA) decisions, meetings, documentation and reviews were in place, in date and annotated accordingly.
Staff said managers were approachable, supportive and listened to them. Management worked closely with staff and people to ensure care was delivered to a standard that met clear expectations.
The registered manager had made changes and implemented alterations to policies and procedures which ensured they had good oversight over the service. Audits were in place and utilised to ensure good quality care and treatment was delivered.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question, requires improvement. At this assessment the rating has changed to good. The provider was no longer in breach of regulation in relation to consent to care and safe care and treatment, as identified at the previous inspection. This meant at this inspection, people were safe and protected from avoidable harm
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. The service was no longer in breach of regulation in relation to person-centred care. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. The service was no longer in breach of regulation in relation to governance. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Liam Irwin
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 23 November 2023. Latest assessment published 17 October 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Community Integrated CareBrand: Community Integrated Care (CIC)
- Ownership type
- Organisation
- Companies House number
- 02225727 (opens Companies House)
- Charity number
- 519996
Community Integrated Care runs 33 services in England, 4 of them in the North East. 28 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Community Integrated Care
- G Allanby House Good. Care home, Cumberland, North West
- G Bailey Court Good. Home care, Knowsley, North West
- G Bankfield Road Good. Care home, Halton, North West
- G Dean View Villas Good. Care home, South Tyneside
Getting help from Northumberland County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Northumberland County Council
- Ask for a care needs assessment
- Phone: 01670 536 400
- Support for carers
- Paying for care: Northumberland County Council
Checked on the council's website, November 2026.
Common questions
- Does Bentinck Crescent provide nursing care?
- No. The Care Quality Commission lists Bentinck Crescent as a care home without nursing.
- How many beds does Bentinck Crescent have?
- The Care Quality Commission's register lists 7 beds at Bentinck Crescent.
- When was Bentinck Crescent last inspected?
- The Care Quality Commission's latest rating for Bentinck Crescent was published on 17 October 2025.
- Who runs Bentinck Crescent?
- Bentinck Crescent is run by Community Integrated Care. It runs 33 services in England, 4 of them in the North East.
- What is Bentinck Crescent's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 October 2025.
Contact
- Phone
- 01670 511776
- Address
- 39-40 Bentinck Crescent, Pegswood, Morpeth, NE61 6SX Map (opens Google Maps)
Compare nearby
- G Bluebell Manor Good, 1.1 miles away
- G Hepscott Care Centre Good, 1.3 miles away
- RI Riverside House Requires improvement, 1.4 miles away
- G Northlands Care Home (Northumberland) Good, 1.5 miles away
- G Foxton Court Good, 2.1 miles away