Winslow Court

Winslow Court provides accommodation and personal care for up to 26 people with learning disabilities or autism. Accommodation and care is provided across three units set around two courtyards. At the time of our inspection visit, 13 people were living at the home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service is required to have a registered manager and there was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the last inspection on 1 September 2015, the service was rated 'Good.' At this inspection, we found the service remained 'Good.' This inspection report is written in a shorter format, because our overall rating of the service has not changed since our last inspection.

People told us they continued to feel safe with staff and the support they provided at Winslow Court. Staff understood their responsibilities to protect people from abuse, discrimination and avoidable harm. Risks to people continued to be managed in a way that protected them and kept them safe from avoidable harm. The provider had systems in place to ensure they reflected on any shortcomings and that improvements were made.

There were sufficient numbers of suitably qualified, competent and experienced staff deployed to meet people's needs, who supported people in a way that was respectful and compassionate. People's dietary requirements were assessed and people were provided with sufficient food and drink.

Staff and the registered manager understood their responsibilities with regards to the protection of people's rights and what to do when someone did not have the capacity to make their own decisions. People told us they were listened to by staff and felt able to voice their opinions.

People's relatives and community professionals were able to express their views on the service and to participate in care planning and reviews. People continued to receive a responsive service that reflected their assessed care and support needs. People continued to be involved in activities of their choice.

Staff told us they felt valued and appreciated by the provider, and were confident that they would be listened to if they raised any concerns with a management about the service. Systems were in place, which enabled the provider to monitor the safety and quality of care provided to people.

Further information is in the detailed findings below.

The five questions we ask about services and what we found