Parkview Nursing Home
Care home with nursing, Croydon, 88 beds
Good
Rated on
Rating from the Care Quality Commission.
Parkview Nursing Home: inspection record
Rated Good in July 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2015. Rated Good in 2015, 2016, 2019, 2023 and July 2025.
It has been rated Good at every inspection since 2015. The latest rating was published 15 months ago.
How it compares locally
- One of 99 Good care homes in Croydon, out of 112 with a rating.
- Larger than 9 in 10 care homes in Croydon.
What inspectors found
From the Care Quality Commission's assessment published 18 July 2025 (assessment visit 27 May 2025). Quoted under the Open Government Licence.
This assessment took place between 19 May and 30 May 2025. Parkview Nursing Home is a care home providing care to older people, some of whom live with dementia. At the time of our assessment there were 87 people using the service.
The last inspection rated the service as Good (published 18th August 2023). This inspection was triggered by concerns raised by 2 relatives of people regarding infection control. An unannounced inspection took place on 20 May 2025, focusing on 10 quality statements under the key questions: Is the service safe? and Is the service well-led? An inspector conducted the assessment. For the key questions not inspected, previous ratings were used to determine the overall rating.
Read the full summary
This inspection found no evidence of harm or significant risks to people. The concerns raised were investigated as a safeguarding investigation by the local authority, no evidence was found to substantiate the allegations made. Our findings at this inspection agreed with those findings and no concerns were identified. The overall rating for the service remains Good.
People described the care as good and people were supported and treated with dignity and respect. The feedback was positive about the caring nature of staff and their compassionate approach. People were involved in decisions about their day to day lives and staff respected people's choices.
People were kept safe. Staff demonstrated they knew how to raise safeguarding concerns and were aware of the processes to follow to keep people safe.
Risk management strategies were in place to assist staff to help people to manage identified risks which included identifying triggers for behaviours that may cause distress. Risk management plans helped staff as well as the person to minimise risks but included positive risk taking.
The service was following safe infection prevention and control procedures to keep people safe.
A wide range of comprehensive audits took place to ensure the quality of the service was maintained.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. We assessed a limited number of quality statements in the safe key question and found areas of good practice. The scores for these areas have been combined with scores based on the rating from the last inspection, which was good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Well-led
Good
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At the last inspection this key question was rated good. At this inspection this key question had remained the same. This meant the service was consistently managed and well-led.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 1-3 Eversley Road, Upper Norwood, London, SE19 3PY |
|---|---|
| Neighbourhood | Upper Norwood, Croydon |
| Phone | 020 8771 5234 |
| Website | www.parkviewnursinghome.com |
| Registered manager | Rosemarie Pimentel |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 9 inspection reports, latest 18 August 2023 (opens the Care Quality Commission website) Latest assessment published 18 July 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Planshore LimitedBrand: Abbey Total Care Group |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02305533 (opens Companies House) |
Nearest alternatives
- RI High View Care Services Limited - 9 High View Road Care home, 0.2 miles awayRequires improvement
- G Beulah Vista Care Home Care home with nursing, 0.5 miles awayGood
- RI Gibson's Lodge Limited Care home with nursing, 0.7 miles awayRequires improvement
- RI British Home & Hospital for Incurables Care home with nursing, 0.8 miles awayRequires improvement
- G R-H-P Outreach Services - South Norwood Hill Care home, 0.8 miles awayGood
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Parkview Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Parkview Nursing Home as a care home with nursing.
- How many beds does Parkview Nursing Home have?
- The Care Quality Commission's register lists 88 beds at Parkview Nursing Home.
- When was Parkview Nursing Home last inspected?
- The Care Quality Commission's latest rating for Parkview Nursing Home was published on 18 July 2025.
- Who runs Parkview Nursing Home?
- Parkview Nursing Home is run by Planshore Limited.
- What is Parkview Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 July 2025.