Elroi Manor
- Care home
- 33 beds
- No nursing
- Dementia care
- Registered since 2010
- Somerset, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
- Phone: 0196333577
- Map (opens Google Maps)
At a glance
5 ratings
First rated Good in 2017, most recently Requires improvement in April 2023.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
21 of 181
rated care homes in Somerset are rated Requires improvement, like this one.
Elroi Manor: inspection record
Rated Requires improvement in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Elliscombe House (Good, 1.5 miles away) and Highfield House Residential Care Home (Good, 4.2 miles away).
Nearest care homes:
- – The Bridles Not yet rated, 0.6 miles away
- G Elliscombe House Good, 1.5 miles away
- G Highfield House Residential Care Home Good, 4.2 miles away
- RI Blackberry Hill Requires improvement, 4.2 miles away
- G South Cary House Good, 4.2 miles away
About the service
From the Care Quality Commission's inspection report published 15 April 2023. Quoted under the Open Government Licence.
Elroi Manor is a residential service providing personal care for up to 33 people with mental health support needs and older people some of whom are living with dementia. The service consists of one adapted building separated into 3 sections Lotus, Lavender and Lily. Each includes individual bedrooms and communal spaces with access to the surrounding gardens. At the time of our inspection there were 32 people using the service.
What inspectors found
People and their relatives told us they felt safe with the care and support they or their relative received. However, despite positive feedback, we found shortfalls with fire safety, the management of people's risks, Mental Capacity assessments and quality assurance systems which placed people at increased risk of harm.
Read the rest of CQC's summary
The provider had systems in place to monitor the quality and safety of the service, however they did not identify the issues we found during the inspection.
Risks to people were not always safely managed. We identified issues relating to fire safety and people's risk assessments.
People were not supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible and in their best interests; the policies and systems in the service did not support this practice.
Staff told us they felt supported; however, staff were not always trained in line with national standards.
People received their medicines safely and as prescribed, however we found some minor issues with the management of medicines. Staff followed infection prevention and control measures.
Appropriate recruitment procedures were in place to ensure staff had been assessed as safe to work with vulnerable adults.
Staff had received safeguarding training and were able to demonstrate an understanding of their responsibility to report any concerns.
People were supported to access a healthy diet.
Most people and their relatives told us they were satisfied with the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 15 April 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 15 April 2023. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 15 April 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Ashany Gujadhur
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)14 inspection reports, latest 15 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Deverill Estates Limited
- Ownership type
- Organisation
- Companies House number
- 02598466 (opens Companies House)
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Elroi Manor provide nursing care?
- No. The Care Quality Commission lists Elroi Manor as a care home without nursing.
- How many beds does Elroi Manor have?
- The Care Quality Commission's register lists 33 beds at Elroi Manor.
- When was Elroi Manor last inspected?
- The Care Quality Commission's latest rating for Elroi Manor was published on 15 April 2023.
- Who runs Elroi Manor?
- Elroi Manor is run by Deverill Estates Limited.
- What is Elroi Manor's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 15 April 2023.
Contact
- Phone
- 0196333577
- Address
- West Hill, Suddon, Wincanton, BA9 8BA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Elliscombe House (Good, 1.5 miles away) and Highfield House Residential Care Home (Good, 4.2 miles away).
Nearest care homes:
- – The Bridles Not yet rated, 0.6 miles away
- G Elliscombe House Good, 1.5 miles away
- G Highfield House Residential Care Home Good, 4.2 miles away
- RI Blackberry Hill Requires improvement, 4.2 miles away
- G South Cary House Good, 4.2 miles away