Riverside House
Care home, Hackney, 9 beds
Good
Rated on
Rating from the Care Quality Commission.
Riverside House: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2017 and November 2019.
It has been rated Good at every inspection since 2015. The latest rating was published about 7 years ago.
How it compares locally
- One of 11 Good care homes in Hackney, out of 13 with a rating.
- Smaller than 7 in 10 care homes in Hackney.
About the service
From the Care Quality Commission's inspection report published 21 November 2019. Quoted under the Open Government Licence.
Riverside House is a residential care home providing personal care to nine people with mental health conditions. The care home accommodates people over three floors in one adapted building. There were nine people living at the home at the time of the inspection.
What inspectors found
People were supported by kind and caring staff who treated people as individuals and with dignity and respect. The provider had robust recruitment systems to ensure staff were safely recruited. Staff spoke knowledgably about the systems in place to safeguard people from abuse. People were supported by staff who were appropriately inducted, trained and supervised.
People told us they felt safe and systems were in place to safeguard people. Risks to them were identified and managed. Where required people were safely supported with their medicines. Infection control measures were in place to prevent cross infection. The support required by people with health and nutritional needs was identified and provided.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's privacy and independence were promoted. Systems were in place to deal with concerns and complaints. This enabled people to raise concerns about their care if they needed to.
People had person centred support plans in place. They were actively involved in their care and contributed to the development of care plans and reviews. People had staff support to access activities in the home and the community. People's communication needs were identified. However, people's end of life wishes were not explored and recorded. We have made a recommendation in relation to people's end of life wishes being explored.
The provider had effective quality assurance systems to monitor the quality and safety of the care provided. People were asked for their views and their feedback used to improve the service and make any necessary changes.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | The Annex, 337A Seven Sisters Road, London, N4 1QR |
|---|---|
| Neighbourhood | Stoke Newington, Hackney |
| Phone | 020 7503 5978 |
| Registered manager | Nelson Gudza |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 21 November 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Caulfield & Gopalla Partnership |
|---|---|
| Ownership type | Partnership |
Caulfield & Gopalla Partnership runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Caulfield & Gopalla Partnership
- G Newnton House Residential Care Home Care home, HackneyGood
Nearest alternatives
- G Newnton House Residential Care Home Care home, 0.2 miles awayGood
- G Yad Voezer 2 Care home, 0.4 miles awayGood
- G Yad Voezer 1 Care home, 0.5 miles awayGood
- G Beis Pinchas Care home with nursing, 0.5 miles awayGood
- RI Peregrine House Care home, 0.5 miles awayRequires improvement
Getting help from London Borough of Hackney
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hackney
- Ask for a care needs assessment
- Phone: 020 8356 6262, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 9am to 4pm. Out of hours: 020 8356 2300
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hackney
Checked on the council's website, November 2026.
Common questions
- Does Riverside House provide nursing care?
- No. The Care Quality Commission lists Riverside House as a care home without nursing.
- How many beds does Riverside House have?
- The Care Quality Commission's register lists 9 beds at Riverside House.
- When was Riverside House last inspected?
- The Care Quality Commission's latest rating for Riverside House was published on 21 November 2019.
- Who runs Riverside House?
- Riverside House is run by Caulfield & Gopalla Partnership. It runs 2 services in London.
- What is Riverside House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 November 2019.