Peregrine House
Care home, Haringey, 36 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Peregrine House: inspection record
Rated Requires improvement in January 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2017. Rated Requires improvement in 2017 and 2018, then Good in 2019, then Requires improvement in January 2026.
Its last inspection moved it down from Good to Requires improvement. The latest rating was published 9 months ago.
How it compares locally
- One of 3 Requires improvement care homes in Haringey, out of 24 with a rating.
- Larger than 8 in 10 care homes in Haringey.
What inspectors found
From the Care Quality Commission's assessment published 9 January 2026 (assessment visit 5 December 2025). Quoted under the Open Government Licence.
Date of Assessment: 8 and 9 October 2025. Peregrine House is a care home for up to 36 individuals, providing personal care and accommodation to older people and including those living with dementia. There were 36 people using the service at the time of our assessment who resided within 4 separate areas, Green, Red, Yellow and Blue. This assessment was carried out to assess concerns raised to the Care Quality Commission about the safety and wellbeing of people using the service. We found 3 breaches of regulation relating to person-centred care, risk management and governance.
At the last inspection, the service was rated overall as ‘Good’. The rating at this assessment has changed to ‘Requires Improvement’.
Read the full summary
During this assessment, we found the provider did not ensure all risks to people’s safety and wellbeing were identified or provided enough detail as to how these should be mitigated. There were occasions whereby people’s safety and care were compromised. This related to poor moving and handling practices by some members of staff. Not all care plans were accurate or accurately reflected all of a person’s care and support needs. Records where people could be distressed and anxious provided insufficient information relating to staffs’ interventions and people’s outcomes.
Whilst people and those acting on their behalf were mostly happy with the care and support provided, not all care and support observed was responsive and person centred to meet people’s needs. Observations of staff practice did not always provide assurance staff were skilled and competent to effectively apply their learning in their everyday practice to support people safely. Staff interactions on occasions were minimal, task focused and did not consistently ensure people were able to participate in meaningful social activities.
The governance arrangements at the service were not effective in identifying or addressing areas for improvement highlighted as part of this assessment.
People’s needs were assessed prior to their admission to the service and people confirmed they had been involved in the process. Medicine arrangements at the service were safe and the service worked well with external healthcare professionals and services to ensure people’s ongoing healthcare needs were met. Relevant checks were completed before a new member of staff commenced employment at the service.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment, we rated this key question Good. At this assessment, the rating has changed to Requires Improvement.
The service was in breach of the legal regulation in relation to safe care and treatment. Risks to people’s safety were not always safe, identified and recorded.
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Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment, we rated this key question Good. At this assessment, the rating has changed to Requires Improvement.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment, we rated this key question Good. At this assessment, the rating has changed to Requires Improvement.
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Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment, we rated this key question Good. At this assessment, the rating has changed to Requires Improvement.
The service was in breach of the legal regulation in relation to person-centred care. People’s care needs were not always fully identified, recorded and provided in line with their specific care needs.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment, we rated this key question Good.
At this assessment, the rating has changed to Requires Improvement.
The service was in breach of the legal regulation in relation to governance as the provider’s quality assurance arrangements were not effective.
Questions to ask when you visit
- Safe was rated Requires improvement on 9 January 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 9 January 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 9 January 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 9 January 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 9 January 2026. Ask about changes in management and what has changed since the report.
Contact and registration details
| Address | 350 Hermitage Road, Tottenham, London, N15 5RE |
|---|---|
| Neighbourhood | Tottenham, Haringey |
| Phone | 020 8809 5484 |
| Website | www.goldcarehomes.com |
| Registered manager | Mildred Tobino |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 6 November 2019 (opens the Care Quality Commission website) Latest assessment published 9 January 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | GCH (North London) LtdBrand: Gold Care Homes |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10555677 (opens Companies House) |
GCH (North London) Ltd runs 3 services in London. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by GCH (North London) Ltd
- G Burrows House Care home, BromleyGood
- G Drayton Village Care Centre Care home with nursing, HillingdonGood
Nearest alternatives
- G Ashness View Care home with nursing, 0.4 miles awayGood
- RI Bedford Road Care home, 0.5 miles awayRequires improvement
- G Newnton House Residential Care Home Care home, 0.5 miles awayGood
- G Ashness Lodge Care home, 0.5 miles awayGood
- G St Lucy Lodge Care home, 0.5 miles awayGood
Getting help from London Borough of Haringey
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Haringey
- Ask for a care needs assessment
- Phone: 020 8489 1400, choose option 1
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Haringey
Checked on the council's website, November 2026.
Common questions
- Does Peregrine House provide nursing care?
- No. The Care Quality Commission lists Peregrine House as a care home without nursing.
- How many beds does Peregrine House have?
- The Care Quality Commission's register lists 36 beds at Peregrine House.
- When was Peregrine House last inspected?
- The Care Quality Commission's latest rating for Peregrine House was published on 9 January 2026.
- Who runs Peregrine House?
- Peregrine House is run by GCH (North London) Ltd. It runs 3 services in London.
- What is Peregrine House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 9 January 2026.