Bedford Road
Care home, Haringey, 6 beds
Requires improvement
Rated on
Rating from the Care Quality Commission.
Bedford Road: inspection record
Rated Requires improvement in October 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2015. Rated Requires improvement in 2015 and 2017, then Good in 2018, then Requires improvement in 2023 and October 2026.
The latest rating was published this month.
How it compares locally
- One of 3 Requires improvement care homes in Haringey, out of 24 with a rating.
- About the middle for size in Haringey.
What inspectors found
From the Care Quality Commission's assessment published 13 October 2026 (assessment visit 31 July 2026). Quoted under the Open Government Licence.
Date of Assessment: 13 August to 4 September 2026. The service is a residential care home providing care and support to people with a learning disability and autistic people. The service could support a maximum of 6 service users. At the time of the assessment, 5 people were living at the service.
The service was in breach of legal regulations at the last inspection on 11 May 2023. The service provider changed in December 2025. Since December 2025 the provider implemented new governance systems and began making improvements at the service. However, further work was needed in areas including staffing, environmental safety, infection prevention and control, quality assurance systems and overall governance. We identified a breach of legal regulation relating to staffing. We have asked the provider for an action plan in response to the concerns found at this assessment.
Read the full summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to ‘Right support, right care, right culture’.
People were protected and kept safe from avoidable harm. Staff understood and managed risks to people’s health, care and safety. Staff were recruited safely and received appropriate support through regular meetings with their line managers. People received their medicines safely. The provider recorded and investigated accidents, incidents and other safety events, ensuring lessons were learned and shared with the staff team.
The provider assessed people’s needs and reviewed them regularly, helping them to achieve positive outcomes. Staff monitored people’s health and wellbeing and supported them to eat and drink as per their assessed needs.
Staff treated people with kindness, respect and compassion. They supported people to take part in a range of activities while promoting their independence where possible. When people became anxious or distressed, staff knew how to respond to minimise the impact on their wellbeing.
People received personalised care and support. Staff engaged with people’s relatives and representatives, while seeking their feedback.
The provider collaborated with other professionals in ensuring people received effective joined-up care and support.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to the support and training staff received to fulfill their role.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
Questions to ask when you visit
- Safe was rated Requires improvement on 13 October 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 13 October 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 7 Bedford Road, London, N15 4HA |
|---|---|
| Neighbourhood | Tottenham, Haringey |
| Phone | 020 8880 0864 |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Certitude Trading LimitedBrand: Certitude |
|---|---|
| Ownership type | Organisation |
| Companies House number | 14991207 (opens Companies House) |
Certitude Trading Limited runs 11 services in London. 7 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Certitude Trading Limited
- G 138 All Saints Road Care home, MertonGood
- G 2-3 Orchard Close Care home, RedbridgeGood
- G 83 Glengall Road Care home, RedbridgeGood
- G Granville Road Care home, HaringeyGood
- G Green Lodge Care home with nursing, RedbridgeGood
- G Helena Road Care home, NewhamGood
Nearest alternatives
- G Ashness Lodge Care home, 0.2 miles awayGood
- G St Lucy Lodge Care home, 0.2 miles awayGood
- RI Nationwide Supporting Accommodation Care home, 0.4 miles awayRequires improvement
- RI Peregrine House Care home, 0.5 miles awayRequires improvement
- G Ashness View Care home with nursing, 0.5 miles awayGood
Getting help from London Borough of Haringey
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Haringey
- Ask for a care needs assessment
- Phone: 020 8489 1400, choose option 1
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Haringey
Checked on the council's website, November 2026.
Common questions
- Does Bedford Road provide nursing care?
- No. The Care Quality Commission lists Bedford Road as a care home without nursing.
- How many beds does Bedford Road have?
- The Care Quality Commission's register lists 6 beds at Bedford Road.
- When was Bedford Road last inspected?
- The Care Quality Commission's latest rating for Bedford Road was published on 13 October 2026.
- Who runs Bedford Road?
- Bedford Road is run by Certitude Trading Limited. It runs 11 services in London.
- What is Bedford Road's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 13 October 2026.