Ernelesthorp Manor & Lodge

Ernelesthorp Manor and Lodge is a care home providing accommodation and personal care. It can accommodate up to 65 people in 2 units, at the time of our inspection 1 unit was closed. Some people using the service were living with dementia. There were 33 people using the service at the time of the inspection.

People told us they felt safe living at the service. Staff had a good understanding of abuse and the safeguarding procedures that should be followed to report abuse and incidents of concern. Relatives we spoke with told us their family members were kept safe. There were enough staff to support people safely. People received medicines safely and as prescribed. Staff administering medicines had received training which was regularly refreshed. Staff were aware if people were at risk due to their health condition. Risk assessments contained guidance on how to minimise risks. Incidents and accidents were reviewed to ensure lessons were learnt. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.