SENSE - 32a Broadgate Lane

The service has been developed and designed in line with the principles and values underpinning Registering the Right Support and other best practice guidance. This ensures people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives which include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support which is appropriate and inclusive for them.

The service is a six bedded bungalow. The building design fits into the residential area and has a garden on two sides overlooking open fields. There were no identifying signs outside to indicate it was a care home.

Staff understood which things were important to everyone; skilled support from staff enabled people to experience the world around them, and to feel connected to friends, family and the local community.

People were supported by a small team of staff that knew them well. Staff knew what to do if they were concerned about the safety of the person. Staff were trained, supervised and supported in their roles.

People's needs were assessed, and a comprehensive care plan was in place to help them. This was done working closely with commissioners and health and social care professionals. Feedback was very positive from relatives and professionals about the care and support that was in place for people.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. Relatives told us their supported person "was now doing things we never thought they would be able to, including holding and drinking from a cup, eating with a knife fork and spoon and walking with support from

their home to a car"

The registered manager was keen to continually improve and develop the service.