20 Towngate East
- Care home
- 8 beds
- No nursing
- Registered since 2010
- Market Deeping, Lincolnshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in October 2019.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 254
rated care homes in Lincolnshire are rated Good, like this one.
20 Towngate East: inspection record
Rated Good in October 2019.
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Ratings published by the Care Quality Commission.
Compare nearby
- G Rose Lodge & Holland House Care Home Good, 0.5 miles away
- – The Laurels Care Home Not yet rated, 0.7 miles away
- G SENSE - 25 Horsegate Good, 1 mile away
- – Braeburn Lodge Not yet rated, 1.2 miles away
- O SENSE - 32a Broadgate Lane Outstanding, 1.6 miles away
About the service
From the Care Quality Commission's inspection report published 10 October 2019. Quoted under the Open Government Licence.
20 Towngate East is a residential care home providing personal and nursing care for up to eight people living with a learning disability. At the time of the inspection there were eight people living at the service.
Read the rest of CQC's summary
20 Towngate East is an adapted house. People living have their own room and access to a range of shared facilities, including a large garden area. The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
What inspectors found
People were treated with kindness and compassion. There was a happy family atmosphere, people and staff cared about each other and enjoyed spending time together.
Read the rest of CQC's summary
Systems were in place to ensure people were protected from abuse and to investigate any concerns. Risks linked to people's care were assessed and monitored. People received care from staff who knew them well and had relevant experience.
People were supported appropriately with their medicines and care was based on an assessment of their needs and their choices. People were supported to regularly access health care service to maintain their wellbeing. Sufficient home cooked food and refreshments were provided.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
A range of activities, outings and holidays were arranged for people to enjoy. The service had a large garden area which would benefit from further update. We have made a recommendation regarding this. Staff had received suitable training and felt supported.
The service had regard for the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for people using the service broadly reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on
them having opportunities to gain new skills and become more independent.
Appropriate quality checks and audits were undertaken.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Wendy Guest
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 10 October 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Voyage 1 LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 02215899 (opens Companies House)
Voyage 1 Limited runs 278 services in England, 33 of them in the East Midlands. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.
Other services run by Voyage 1 Limited
- O 1 Sheringham Avenue Outstanding. Care home, Enfield, London
- O 23 Cecil Road Outstanding. Care home, Derbyshire
- O 4 Pages Orchard Outstanding. Care home, Oxfordshire, South East
- O Bewick House Outstanding. Care home, Darlington, North East
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does 20 Towngate East provide nursing care?
- No. The Care Quality Commission lists 20 Towngate East as a care home without nursing.
- How many beds does 20 Towngate East have?
- The Care Quality Commission's register lists 8 beds at 20 Towngate East.
- When was 20 Towngate East last inspected?
- The Care Quality Commission's latest rating for 20 Towngate East was published on 10 October 2019.
- Who runs 20 Towngate East?
- 20 Towngate East is run by Voyage 1 Limited. It runs 278 services in England, 33 of them in the East Midlands.
- What is 20 Towngate East's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 October 2019.
Contact
- Phone
- 01778 342091
- Address
- Market Deeping, Peterborough, PE6 8DR Map (opens Google Maps)
Compare nearby
- G Rose Lodge & Holland House Care Home Good, 0.5 miles away
- – The Laurels Care Home Not yet rated, 0.7 miles away
- G SENSE - 25 Horsegate Good, 1 mile away
- – Braeburn Lodge Not yet rated, 1.2 miles away
- O SENSE - 32a Broadgate Lane Outstanding, 1.6 miles away