Ingleby House

Ingleby House is a care home operated by Voyage 1 Limited. The service provides support, personal care and accommodation for up to 8 people. It provides care to adults living with a learning disability, autism and behaviors that may challenge. Care is provided over two floors, with a communal lounge and dining room. One bedroom is located within the 'flat' annexed to the house. At the time of our inspection there were 8 people using the service

Right Support: People were involved and supported to make decisions about their care. Staff understood people's communication needs and took time with people to make decisions. People were supported to access any services that they needed to ensure they received the right support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Right Care: Staff treated people with dignity and respect. Person centred care was promoted and staff spoke in a way that promoted people's individualities in a person-centred way. People were supported to engage with their own interests and hobbies. Right Culture: The ethos, values, attitudes and behaviours of leaders and care staff ensured people using services led confident, inclusive and empowered lives. The management and staff team worked inclusively and supported people to live how they wished. The atmosphere was relaxed and there were enough suitably trained staff to keep people safe.