Beechcare

The service is a bungalow and has 5 bedrooms, the 6th bedroom has been made into an office.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The provider had demonstrated how they were meeting and supporting people in with the principles of Right support, Right care, Right culture.

Right Support: The provider had made improvements since the last inspection. The provider had worked hard to ensure they were following the RSRCRC guidance. Staff focused on people's strengths and promoted what they could do, so people had a fulfilling and meaningful everyday life. Staff supported people to achieve their aspirations and goals, for example, one person was being supported to take their washing to the laundry room and staff told us how they had fun doing it and it became part of their routine. Some people also had goals in their support plan to be as independent as possible with their personal care and staff were supporting this. The provider had made improvements regarding the environment to ensure people were supported in a clean and safe environment.

Right Care: People received kind and compassionate care. Staff protected and respected people's privacy and dignity. They understood and responded to their individual needs. Relatives gave positive feedback about the staff and the support they gave. Peoples care and support plans contained relevant and up to date information.

Right Culture: People were supported by staff who understood best practice in relation to the wide range of strengths, impairments or sensitivities people with a learning disability and/or autistic people may have. This meant

people received compassionate and empowering care that was tailored to their needs. People and those important to them, including advocates, were involved in planning their care. People received good quality care and support because trained staff and specialists could meet their needs and wishes. For example, staff completed training in learning disabilities and Autism, epilepsy and alternative methods of communication.