Penrice House
- Care home
- 29 beds
- No nursing
- Registered since 2011
- St Austell, Cornwall, South West
Good
Rated on
Rating from the Care Quality Commission.
- Phone: 0172673067
- Map (opens Google Maps)
At a glance
3 ratings
Rated Good at every inspection since 2016.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
149 of 190
rated care homes in Cornwall are rated Good, like this one.
Penrice House: inspection record
Rated Good in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Woodland Residential Care Home Good, 1.3 miles away
- G The Grove Good, 1.4 miles away
- G Wentworth Residential Home Good, 1.6 miles away
- G Trevarna Residential and Nursing Home Good, 1.6 miles away
- G HF Trust - Trelawney Good, 1.8 miles away
About the service
From the Care Quality Commission's inspection report published 17 February 2023. Quoted under the Open Government Licence.
Penrice House is a residential care home providing personal care to up to 29 people. The service provides support to people requiring care and support. Some people were living with dementia. At the time of our inspection there were 24 people using the service
What inspectors found
The provider had systems in place to protect people from the risk of abuse and people told us they felt safe.
Read the rest of CQC's summary
Risk assessments were completed to help identify and minimise risks people faced. Staff had been recruited safely and during the inspection we observed there were enough staff to respond to people's needs. Systems to manage medicines were judged as being safe.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Incidents and accidents were managed safely. The registered manager took necessary action to keep people safe and minimise the risk of reoccurrence. Steps were taken to learn lessons if things went wrong.
The environment was spacious and there was equipment available to support staff in providing safe care and support. Health and safety checks of the environment and equipment were in place. There were certificates in place to support this. Systems were in place to support people in the event of an emergency.
We looked at infection prevention and control and found we were assured that the provider was protecting people, staff and visitors from the risk of infection.
The systems in place to monitor the quality of care within the service were effective. The registered manager promoted a positive person-centred culture and fully understood their responsibilities as a registered manager.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Rebecca Troubridge
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 17 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 01475148 (opens Companies House)
- Charity number
- 280039
Getting help from Cornwall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cornwall Council
- Ask for a care needs assessment
- Phone: 0300 1234 131, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cornwall Council
Checked on the council's website, November 2026.
Common questions
- Does Penrice House provide nursing care?
- No. The Care Quality Commission lists Penrice House as a care home without nursing.
- How many beds does Penrice House have?
- The Care Quality Commission's register lists 29 beds at Penrice House.
- When was Penrice House last inspected?
- The Care Quality Commission's latest rating for Penrice House was published on 17 February 2023.
- Who runs Penrice House?
- Penrice House is run by Penrice House (St. Austell) Limited.
- What is Penrice House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 February 2023.
Contact
- Phone
- 0172673067
- Address
- Porthpean, St Austell, PL26 6AZ Map (opens Google Maps)
Compare nearby
- G Woodland Residential Care Home Good, 1.3 miles away
- G The Grove Good, 1.4 miles away
- G Wentworth Residential Home Good, 1.6 miles away
- G Trevarna Residential and Nursing Home Good, 1.6 miles away
- G HF Trust - Trelawney Good, 1.8 miles away