Woodland Residential Care Home
- Care home
- 38 beds
- No nursing
- Dementia care
- Registered since 2024
- St Austell, Cornwall, South West
Good
Rated on
Rating from the Care Quality Commission.
- Phone: 0172672903
- Map (opens Google Maps)
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in February 2026.
8 months
since the latest rating was published.
149 of 190
rated care homes in Cornwall are rated Good, like this one.
Woodland Residential Care Home: inspection record
Rated Good in February 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Grove Good, 0.4 miles away
- G Trevarna Residential and Nursing Home Good, 0.4 miles away
- G HF Trust - Trelawney Good, 0.5 miles away
- RI North Hill House Requires improvement, 0.7 miles away
- G Wentworth Residential Home Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 24 February 2026 (assessment visit 20 January 2026). Quoted under the Open Government Licence.
Date of inspection: 26 January and 28 January 2026. The service is a residential care home providing support to older people some of whom may be living with dementia and/or mental health conditions.
This is the first inspection of Woodland since it was registered with the provider, Sanctuary Care Limited. The inspection was carried out to give the service a rating under the new provider. We have rated the service good in all areas.
There were enough staff to support people in line with their needs and preferences. Call bells were answered and we observed staff responding to people’s requests.
Staff were recruited safely and completed an induction before starting work. Ongoing training and competency checks helped ensure they had the appropriate skills and knowledge to carry out their roles.
People had enough to eat and drink, food was varied and healthy. Staff monitored people’s health and escalated any concerns appropriately. People were supported to access other healthcare agencies when needed. Professionals external to the service were positive about the approach to joint working.
Staff understood and respected people’s individual health and social needs. Care plans contained relevant information and were updated regularly.
Staff told us they were well supported by the registered manager. Regular staff meetings and bespoke workshops and training had supported the development of a positive shared culture within the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Emma Kent
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sanctuary Care LimitedBrand: Sanctuary Care Limited
- Ownership type
- Organisation
- Companies House number
- 04231521 (opens Companies House)
Sanctuary Care Limited runs 84 services in England, 22 of them in the South West. 79 are rated Good or Outstanding, 4 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Sanctuary Care Limited
- O Asra House Residential Care Home Outstanding. Care home, Leicester, East Midlands
- O Lammas House Residential Care Home Outstanding. Care home, Coventry, West Midlands
- O Watlington and District Residential and Nursing Home Outstanding. Care home with nursing, Oxfordshire, South East
- G Aashna House Residential Care Home Good. Care home, Lambeth, London
Getting help from Cornwall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cornwall Council
- Ask for a care needs assessment
- Phone: 0300 1234 131, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cornwall Council
Checked on the council's website, November 2026.
Common questions
- Does Woodland Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Woodland Residential Care Home as a care home without nursing.
- How many beds does Woodland Residential Care Home have?
- The Care Quality Commission's register lists 38 beds at Woodland Residential Care Home.
- When was Woodland Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Woodland Residential Care Home was published on 24 February 2026.
- Who runs Woodland Residential Care Home?
- Woodland Residential Care Home is run by Sanctuary Care Limited. It runs 84 services in England, 22 of them in the South West.
- What is Woodland Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 February 2026.
Contact
- Phone
- 0172672903
- Address
- Woodland Road, St. Austell, PL25 4RA Map (opens Google Maps)
Compare nearby
- G The Grove Good, 0.4 miles away
- G Trevarna Residential and Nursing Home Good, 0.4 miles away
- G HF Trust - Trelawney Good, 0.5 miles away
- RI North Hill House Requires improvement, 0.7 miles away
- G Wentworth Residential Home Good, 0.8 miles away