Henley House
- Care home
- 23 beds
- No nursing
- Dementia care
- Registered since 2011
- Accrington, Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2015.
18 months
since the latest rating was published.
306 of 381
rated care homes in Lancashire are rated Good, like this one.
Henley House: inspection record
Rated Good in April 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Wellfield Good, less than 0.1 miles away
- G The Bungalow Good, 0.1 miles away
- RI Moorhead Rest Home Requires improvement, 0.2 miles away
- G Whalley Road Good, 0.3 miles away
- G Willow Lodge Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 17 April 2025 (assessment visit 19 December 2024). Quoted under the Open Government Licence.
The assessment took place 13th to 27th January 2025 with site visits on 13th and 16th January 2025. The inspection was prompted in part by notification of an incident following which a person using the service sustained a serious injury. This incident is subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this inspection did not examine the circumstances of the incident. However, the information shared with CQC about the incident indicated potential concerns about the management of risk of falls. This inspection examined those risks. The service is a care home providing care for up to 23 people. At the time of the inspection, there were 23 people using the service. We found medication was not always safely managed, people did not give consent to their care and those people who were unable to make their own decisions did not have documentation in place for staff to make decisions on their behalf. We found whilst audits and checks were being completed, these did not identify and resolve the issues we found on inspection. Following the inspection, we received assurances from the provider improvements had been made. We found care provided was high-quality, person-centred and staff knew people well. People were involved in assessments of their needs. Care plans and risk assessments were regularly reviewed to ensure they were up to date. Leaders and staff had a shared vision based on learning and continual improvement. Leaders were visible in the service and there were enough staff to provide safe care. People who had protected characteristics felt supported and they told us there was no form of discrimination.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jacqueline Wood
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 19 February 2021. Latest assessment published 17 April 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 04489887 (opens Companies House)
Wellfield and Henley House Limited runs 2 services, all in the North West. 2 are rated Good or Outstanding.
Other services run by Wellfield and Henley House Limited
- G Wellfield Good. Care home, Lancashire
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Henley House provide nursing care?
- No. The Care Quality Commission lists Henley House as a care home without nursing.
- How many beds does Henley House have?
- The Care Quality Commission's register lists 23 beds at Henley House.
- When was Henley House last inspected?
- The Care Quality Commission's latest rating for Henley House was published on 17 April 2025.
- Who runs Henley House?
- Henley House is run by Wellfield and Henley House Limited. It runs 2 services, all in the North West.
- What is Henley House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 April 2025.
Contact
- Phone
- 01254 232763
- Address
- 225 Whalley Road, Accrington, BB5 5AD Map (opens Google Maps)
Compare nearby
- G Wellfield Good, less than 0.1 miles away
- G The Bungalow Good, 0.1 miles away
- RI Moorhead Rest Home Requires improvement, 0.2 miles away
- G Whalley Road Good, 0.3 miles away
- G Willow Lodge Good, 0.4 miles away