Wellfield

We found the following examples of good practice.

Staff wore appropriate personal protective equipment (PPE) to ensure people were protected as much as possible from the risk of cross infection. There was a large quantity of PPE in stock. PPE and hand sanitising gel was located throughout the home. Staff had received training in infection control and how to put on and take off PPE safely. Cleaning was being managed throughout the home by a dedicated housekeeping team and the registered manager liaised with them daily.

There were clear processes in place for visitors to the service. They were screened for vaccination status (where they were not exempt) and for COVID- 19 symptoms. In addition, a negative lateral flow devise test was required on arrival and they were required to wear appropriate PPE.

The provider was facilitating visits in line with the Government guidance and understood how important this was to people living at the home and their families. During times when visiting had been restricted, due to local and Government guidance or outbreak, the provider had supported people to stay in contact with family and friends through regular video calls and telephone calls.

Staff and people living at the home were being tested regularly, and appropriate action had been taken if anyone contracted the virus including staff who were supported to self-isolate. Staffing was being effectively managed where shift cover was required.

The registered manager said that they were well supported in their role to be resilient and managing IPC risks effectively.

The five questions we ask about services and what we found