The Limes

The Limes is an adapted residential building located close to local amenities. Accommodation is spread across two floors. There are five ensuite bedrooms, a shared living space, kitchen and secure garden.

People's medicines were managed safely and there were appropriate infection control policies and procedures in place. Staff reflected there had been an improvement in the learning culture within the service.

Staff, relatives and stakeholders reflected that the management of the service was positive and had improved the atmosphere and culture in the home. There were clear improvement plans in place and positive feedback about the changes so far.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people

This service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. The service was small and gave people access to the local community. People's independence was promoted in how they were supported for personal care and activities. Staff understood how to maintain people's dignity and treated them with respect. There were clear values established for staff and role modelled by senior staff to ensure the culture was inclusive.

Right support: • Model of care and setting maximises people's choice, control and independence. Right care: • Care is person-centred and promotes people's dignity, privacy and human rights. Right culture: • Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk