Woodland Nursing Home

Woodland Nursing Home is a residential care home providing personal and nursing care to up to 30 people. The service provides support to older people, some of whom are living with dementia and some require support with nursing care. At the time of our inspection there were 30 people using the service. The service is built over 4 floors. The kitchen and laundry room are on the lower floor [in the basement], and people live on the upper three floors. There is one communal lounge and dining area on the ground floor.

Risk assessments and care plans did not always cover people's needs in relation to epilepsy and diabetes, and when they did, they did not always contain sufficient information. Quality assurance systems were in place, but these were not always effective, as they had failed to identify the shortfalls we found in relation to care plans and risk assessments.

There were enough staff to support people and robust staff recruitment practices were followed. Medicines were managed in a way that was safe. Systems were in place to protect people from the risk of abuse. Steps had been taken to ensure the physical environment was safe. Lessons were learnt when things went wrong. The home was clean and infection control and prevention measures were in place.