Hope Lodge
Care home, Redbridge, 3 beds
Good
Rated on
Rating from the Care Quality Commission.
Hope Lodge: inspection record
Rated Good in November 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2018 and November 2023.
It has been rated Good at every inspection since 2015. The latest rating was published about 3 years ago.
How it compares locally
- One of 61 Good care homes in Redbridge, out of 71 with a rating.
- Smaller than 9 in 10 care homes in Redbridge.
About the service
From the Care Quality Commission's inspection report published 30 November 2023. Quoted under the Open Government Licence.
Hope Lodge is a small care home providing care and support to up to 3 people with mental health conditions. At the time of our inspection, there were 3 people using the service accommodated in individual en suite rooms.
What inspectors found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
People and their relatives told us Hope Lodge was safe. We found risks to people's health and wellbeing were identified and effective measures were in place to mitigate these.
People's medicines were managed safely. People were protected from the risk of infections as the home was clean and hygienic.
The provider recruited staff safely and there were enough staff on duty to keep people safe and respond to people's needs. People received support from staff who had the knowledge and skills to meet their needs. Staff worked well with other health and social care professionals to ensure people's physical and mental healthcare was supported.
The provider had recently renovated the décor and layout of the premises including the garden to promote people's comfort.
People were treated with kindness and received person-centred care from well trained staff that knew them well. People were engaged in a range of activities and the provider ensured they had opportunities for social stimulation and community engagement.
We received positive feedback from people receiving care, relatives, staff and professionals about the management and culture of the service. One person receiving care said, "I am very happy here. The format [of this service] should be taken to other homes for them to emulate". A member of staff told us, "I am proud of working with this client group because I am learning to be open to every situation".
For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 149 Green Lane, Ilford, IG1 1XW |
|---|---|
| Neighbourhood | Ilford, Redbridge |
| Phone | 020 8478 0235 |
| Registered manager | Sanjay Ahgun |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 30 November 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Clandon Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 06831874 (opens Companies House) |
Clandon Care Limited runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Clandon Care Limited
- G Clandon House Care home, RedbridgeGood
Nearest alternatives
- RI Woodland Nursing Home Care home with nursing, 0.2 miles awayRequires improvement
- G Highbury Gardens Care home, 0.2 miles awayGood
- G Sunnyside Care Homes Limited - 410-412 High Road Care home, 0.2 miles awayGood
- G Clandon House Care home, 0.3 miles awayGood
- G Colenso House Care home, 0.5 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Hope Lodge provide nursing care?
- No. The Care Quality Commission lists Hope Lodge as a care home without nursing.
- How many beds does Hope Lodge have?
- The Care Quality Commission's register lists 3 beds at Hope Lodge.
- When was Hope Lodge last inspected?
- The Care Quality Commission's latest rating for Hope Lodge was published on 30 November 2023.
- Who runs Hope Lodge?
- Hope Lodge is run by Clandon Care Limited. It runs 2 services in London.
- What is Hope Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 November 2023.