Camplehaye Residential Home

We found the following examples of good practice;

The provider was following government guidance to ensure visitors to the home did not spread Covid-19. All visitors were asked to provide proof of a negative lateral flow test (LFT) before entering the home. A booking system was used to arrange visits. The provider was enabling visits for people living in the home in accordance with current guidance. The provider ensured enough stock of appropriate protective equipment (PPE) was available for people, staff and visitors. There was signage around the home about correct donning, doffing and disposal of PPE. Facilities were available to ensure PPE was disposed of safely. Staff were adhering to PPE guidance and practices. Hand- washing facilities, and hand washing guidance was available around the home. Where possible staff encouraged people to keep a safe distance from each other. Enhanced cleaning was in place to reduce the risks of cross infection. Staff continued to support people to access health services. Arrangements were in place to ensure people remained safe if they required a hospital admission. The providers recruitment and contingency planning helped ensure staffing levels remained safe in the event of a COVID-19 outbreak in the service. Policies, procedures and risk assessments relating to COVID-19 were up to date.

The five questions we ask about services and what we found