Holy Cross Care Homes Limited

We found the following examples of good practice.

• People were supported by staff who wore Personal Protective Equipment (PPE) in line with current guidance. • People were supported by staff who were fully trained in Infection Prevention and Control. Regular updates were provided to ensure continued compliance with current guidance. • People who had tested positive for Covid-19 were required to self isolate in their rooms in line with current guidance. Where people were not compliant due to their cognitive needs, risk assessments were completed and measures were put in place to mitigate risk to people of transmission of infection. • People were supported to see their relatives in a visiting room that ensured social distancing and enabled visitors to access the home from the outside via a separate entrance. A visiting policy was in place that was complied with to keep people safe. • People's emotional and social wellbeing needs were promoted by staff who supported them to interact with each other and engage in activities such as bingo that ensured compliance with social distancing guidelines.

The five questions we ask about services and what we found