Hartlands Residential Home
- Care home
- 31 beds
- No nursing
- Dementia care
- Registered since 2010
- Shrewsbury, Shropshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
76 of 101
rated care homes in Shropshire are rated Good, like this one.
Hartlands Residential Home: inspection record
Rated Good in March 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Holy Cross Care Homes Limited Good, 0.2 miles away
- G Portland House Nursing Home Good, 0.4 miles away
- RI Walsingham Support – Barleyfields House Requires improvement, 0.5 miles away
- G Elms House Good, 0.6 miles away
- RI Swan Hill House Residential Home Requires improvement, 0.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 20 March 2021. Quoted under the Open Government Licence.
Hartlands Residential Home is a care home that provides personal care for up to 31 people, some of whom are living with dementia. At the time of the inspection 28 people lived at the service.
Read the rest of CQC's summary
We found the following examples of good practice.
Visitors were screened for symptoms of Covid-19 before entering the home. Visits had recommenced following the changes in guidelines to enable people to see their loved ones.
The registered manager had implemented a coronavirus risk assessment for people and staff to ensure people who were deemed high risk had measures in place to stay safe.
The registered manager had an admissions policy in place which they followed to ensure people were admitted to the service safely during the pandemic.
The home environment was clean. Domestic staff had designated areas they cleaned throughout their shift. The registered manager completed a range of audits and competencies around infection prevention control which included, a daily COVID-19 checklist and observations around staff wearing PPE.
Staff and people had access to COVID19 testing. All visitors would be tested in line with government guidance.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 20 March 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hartlands Care Home LimitedBrand: Lalit Ambasana
- Ownership type
- Organisation
- Companies House number
- 03404565 (opens Companies House)
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does Hartlands Residential Home provide nursing care?
- No. The Care Quality Commission lists Hartlands Residential Home as a care home without nursing.
- How many beds does Hartlands Residential Home have?
- The Care Quality Commission's register lists 31 beds at Hartlands Residential Home.
- When was Hartlands Residential Home last inspected?
- The Care Quality Commission's latest rating for Hartlands Residential Home was published on 15 March 2019.
- Who runs Hartlands Residential Home?
- Hartlands Residential Home is run by Hartlands Care Home Limited.
- What is Hartlands Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 March 2019.
Contact
- Phone
- 01743 356100
- Address
- Whitehall Street, Shrewsbury, SY2 5AD Map (opens Google Maps)
Compare nearby
- G Holy Cross Care Homes Limited Good, 0.2 miles away
- G Portland House Nursing Home Good, 0.4 miles away
- RI Walsingham Support – Barleyfields House Requires improvement, 0.5 miles away
- G Elms House Good, 0.6 miles away
- RI Swan Hill House Residential Home Requires improvement, 0.7 miles away