The Orchard

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found people were supported in accordance with this guidance. The provider ensured people were supported to access communities beyond the location and recognised the importance of people having access to a variety of people, facilities and opportunities. For example, visiting shops in the local community, bowling, and outings. The model of care supported people to be independent as they were able to be.

At our previous inspection, the provider was rated as good. At this inspection, the rating has remained good. Risks to people relating to their care had been assessed and staff understood how to support people to remain safe. People received their medicines as prescribed and the home environment was well maintained. Staff were recruited safely and received appropriate training and support. The provider worked with health and social care professionals and relatives to support people to live healthier lives. Staff treated people with kindness, dignity and respect. The provider understood and responded to people’s needs. The provider’s ethos towards care was embedded across the workforce. All those involved were committed to improving people’s lives. People’s care was person centred, with staff facilitating positive outcomes for people, maximising their health and wellbeing, and being supported to live life to the full. The provider monitored quality and risks in the service and acted when shortfalls were identified.