The Beeches

We did not look at all quality statements for Safe at this assessment. The service was safe. This rating uses some scores from the previous inspection. The service followed robust recruitment procedures and enough staff were employed. People received safe care and treatment from staff who understood their healthcare needs. Staff knew how to safely support people around their individual risks. Staff had recently attended training to reduce the risk of choking and could explain how this training was beneficial in their role.

We did not look at all quality statements for Effective at this assessment. The service was effective. This rating uses some scores from the previous inspection. We found people’s needs were assessed and care plans and risk assessments were reviewed. People’s rights were respected and this included the right to make unwise decisions.

We did not look at all quality statements for Caring at this assessment. The service was Caring. People’s individual needs and preferences were well documented, and this was reflected in their care, treatment, and support.

We did not look at all quality statements for Responsive at this assessment. The service was responsive. This rating uses some scores from the previous inspection. The provider was responsive to people’s needs and assessed, reviewed, and appropriately adjusted their care plans as required. This included any communication needs.