Rated Care Homes

Harbour Care Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2016.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 332 of 445

    rated care homes in Kent are rated Good, like this one.

Harbour Care Home: inspection record

Care home, 12 beds, Kent

Rated Good in May 2019.

Harbour Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Tarrys Residential Home Good, 0.2 miles away
  2. G
    Seymour House Good, 0.3 miles away
  3. RI
    Wimbledon House Residential Care Home Requires improvement, 0.3 miles away
  4. G
    H M T Care - 48 Albany Drive Good, 0.5 miles away
  5. RI
    Haydon-Mayer Requires improvement, 0.5 miles away

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See all care homes in Greenhill

What inspectors found

From the Care Quality Commission's inspection report published 10 May 2019. Quoted under the Open Government Licence.

About the service: Harbour Care Home provides accommodation and personal care for up to 12 people with mental health needs. At the time of the inspection there were eight people living at the service. This service also provided care and support to people living in a 'supported living' setting, so that they can live as independently as possible. There were seven people receiving a regulated activity. People's care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people's personal care and support.

Read the rest of CQC's summary

People's experience of using this service:

•The service enabled people to receive care whilst enabling them to lead more independent lives. One person told us, "I like it here. Staff help me do things, they listen to me."

•People had good relationships with staff, who were knowledgeable of their physical and emotional needs, as well as likes, dislikes and interests. Staff were responsive to changes in people's health needs. If needed, they sought advice from relevant professionals.

•People felt safe living at the service. "I really feel safe here", one person told us.

•People were encouraged to be as independent as possible. People had goals to aim for.

•People felt comfortable raising any complaints with staff and the registered manager.

•People were fully involved in their care planning and received information in a way that they understood.

•People were protected from the spread of infection and medicines were stored and managed safely.

•People were asked feedback about the service they received.

•People found the registered manager approachable and supportive.

Questions to ask when you visit

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  3. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Claire Garcia
Registered with the CQC since
What it provides
Care home service without nursing, Domiciliary care service, Supported living service
Who it supports
Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

6 inspection reports, latest 10 May 2019. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
06301139 (opens Companies House)

Getting help from Kent County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Harbour Care Home provide nursing care?
No. The Care Quality Commission lists Harbour Care Home as a care home without nursing.
How many beds does Harbour Care Home have?
The Care Quality Commission's register lists 12 beds at Harbour Care Home.
When was Harbour Care Home last inspected?
The Care Quality Commission's latest rating for Harbour Care Home was published on 10 May 2019.
Who runs Harbour Care Home?
Harbour Care Home is run by Harbour Homes UK Limited.
What is Harbour Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 10 May 2019.

Contact

Phone
01227 741940
Address
139 The Broadway, Herne Bay, CT6 8HY Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Tarrys Residential Home Good, 0.2 miles away
  2. G
    Seymour House Good, 0.3 miles away
  3. RI
    Wimbledon House Residential Care Home Requires improvement, 0.3 miles away
  4. G
    H M T Care - 48 Albany Drive Good, 0.5 miles away
  5. RI
    Haydon-Mayer Requires improvement, 0.5 miles away

See all care homes in Kent

See all care homes in Greenhill