Dalmeny House

We found the following examples of good practice.

People were supported to maintain contact with their family and friends by telephone or video calling. People could also have one designated visitor by prior arrangement. There was a shelter in the garden which allowed for socially distanced visits.

People were able to still enjoy their hobbies and interests. During the visit, some people were outside tending to the garden. There were also plants throughout the home people were growing ready to put in the garden. There was an allotment away from the home where people grew vegetables. Other activities such as arts and crafts, mindfulness and movie nights also took place.

Staff were observed to be wearing the correct Personal Protective Equipment (PPE), this included wearing additional PPE when entering people's rooms. There was a designated room for staff to put on and take off their PPE.

Policies and procedures in relation to infection prevention and control were regularly reviewed and updated to reflect changes in national guidance.

People living in the home, and the staff were tested for COVID-19 at regular intervals in accordance with Government guidelines.

The five questions we ask about services and what we found