Marshview
- Care home
- 23 beds
- No nursing
- Registered since 2011
- Hailsham, East Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
214 of 258
rated care homes in East Sussex are rated Good, like this one.
Marshview: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Lynfords Requires improvement, 0.2 miles away
- G The Marshes Good, 0.2 miles away
- – Bowes House Not yet rated, 0.5 miles away
- G Jemini Response 52 Summerheath Road Good, 0.6 miles away
- G Grangemead Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 25 January 2020. Quoted under the Open Government Licence.
Marshview is a residential care home providing personal care to 13 older people in one adapted building. The service can support up to 23 people who were living with a range of needs associated with the frailties of old age.
What inspectors found
We found improvements were needed to people's care plans and the providers quality assurance system. The audit system had not identified the shortfalls we found in relation to people's records. We made a recommendation about this.
Read the rest of CQC's summary
People received care and support that was person-centred and met their individual needs. This was because staff knew them well. People were supported to engage in a range of activities that they enjoyed and were meaningful to them.
People were supported to receive safe care. Staff understood the risks associated with the people they supported, and they did this safely. People were supported to receive their medicines when they needed them.
People were protected from the risks of harm, abuse or discrimination because staff knew what actions they should take if they identified concerns. There were enough staff working to provide the support people needed, at times of their choice.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff received training and supervision to help them meet the needs of people living at the home. Staff told us they felt supported by the registered manager and their colleagues.
People were supported to receive healthcare services when they needed them. People were provided with a wide choice of healthy, freshly cooked meals, drinks and snacks each day.
Questions to ask when you visit
- Well-led was rated Requires improvement on 25 January 2020. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Samantha Murphy
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 25 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs Maria Mapletoft
- Ownership type
- Individual
Mrs Maria Mapletoft runs 2 services, all in the South East. 2 are rated Good or Outstanding.
Other services run by Mrs Maria Mapletoft
- G The Maples Good. Care home, East Sussex
Getting help from East Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Sussex County Council
- Ask for a care needs assessment
- Phone: 0345 60 80 191, 8am to 8pm, 7 days a week (including bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: East Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Marshview provide nursing care?
- No. The Care Quality Commission lists Marshview as a care home without nursing.
- How many beds does Marshview have?
- The Care Quality Commission's register lists 23 beds at Marshview.
- When was Marshview last inspected?
- The Care Quality Commission's latest rating for Marshview was published on 25 January 2020.
- Who runs Marshview?
- Marshview is run by Mrs Maria Mapletoft. It runs 2 services, all in the South East.
- What is Marshview's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 January 2020.
Contact
- Phone
- 01323 849207
- Address
- 77 Marshfoot Lane, Hailsham, BN27 2RB Map (opens Google Maps)
Compare nearby
- RI Lynfords Requires improvement, 0.2 miles away
- G The Marshes Good, 0.2 miles away
- – Bowes House Not yet rated, 0.5 miles away
- G Jemini Response 52 Summerheath Road Good, 0.6 miles away
- G Grangemead Good, 0.8 miles away