St Andrews Care Home
- Care home
- 70 beds
- No nursing
- Dementia care
- Registered since 2010
- Welwyn Garden City, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Inadequate to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
153 of 210
rated care homes in Hertfordshire are rated Good, like this one.
St Andrews Care Home: inspection record
Rated Good in May 2021, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Welwyn Grange Not yet rated, 1.2 miles away
- G Stanborough Lodge Good, 1.4 miles away
- G Sewells Good, 1.5 miles away
- G St Michaels House Good, 1.5 miles away
- G Gombards Good, 1.9 miles away
What inspectors found
From the Care Quality Commission's inspection report published 5 February 2022. Quoted under the Open Government Licence.
St Andrews Care Home is a residential care home providing accommodation and personal care for up to 70 people aged 65 and over. At the time of our inspection 47npeople were receiving care.
Read the rest of CQC's summary
We found the following examples of good practice. People were living in a clean and hygienic environment. The registered manager ensured regular cleaning of high touch points areas and the environment was well ventilated.
Visitors at the home had been tested and it was required for them to wear appropriate Personal Protective Equipment (PPE) when entering the home.
The environment was purpose built, spacious with enough sitting areas to ensure people could socially distance when they were spending time outside their bedroom.
An isolation area was created in the home for people who tested positive for Covid-19 and people living with Dementia who may not understand the need to self-isolate. This ensured that in case of an outbreak this could be contained better and reduced the risk of spread across the home.
There were enough staff allocated to work in the same units as far as possible and regular testing in line with current guidance meant if staff had to move to another area, they could do this following a negative rapid test. People and staff in the home were fully vaccinated.
Staff wore their PPE according to current guidance and they were trained in safely putting on, taking off and dispose of these safely.
The five questions we ask about services and what we found
Questions to ask when you visit
- Well-led was rated Requires improvement on 14 May 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Juline Thomas-Dixon
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)12 inspection reports, latest 5 February 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Colleycare LimitedBrand: B & M Care
- Ownership type
- Organisation
- Companies House number
- 02234990 (opens Companies House)
Colleycare Limited runs 19 services in England, 11 of them in the East of England. 14 are rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.
Other services run by Colleycare Limited
- O St Lukes and The Oaks Care Home Outstanding. Care home, Reading, South East
- G Ashlyns Care Home Good. Care home, Hertfordshire
- G Dalton Lodge Good. Care home, Waltham Forest, London
- G Milford Lodge Care Home Good. Care home, Hertfordshire
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does St Andrews Care Home provide nursing care?
- No. The Care Quality Commission lists St Andrews Care Home as a care home without nursing.
- How many beds does St Andrews Care Home have?
- The Care Quality Commission's register lists 70 beds at St Andrews Care Home.
- When was St Andrews Care Home last inspected?
- The Care Quality Commission's latest rating for St Andrews Care Home was published on 14 May 2021.
- Who runs St Andrews Care Home?
- St Andrews Care Home is run by Colleycare Limited. It runs 19 services in England, 11 of them in the East of England.
- What is St Andrews Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 May 2021.
Contact
- Phone
- 01707 324208
- Address
- Great North Road, Welwyn Garden City, AL8 7SR Map (opens Google Maps)
Compare nearby
- – Welwyn Grange Not yet rated, 1.2 miles away
- G Stanborough Lodge Good, 1.4 miles away
- G Sewells Good, 1.5 miles away
- G St Michaels House Good, 1.5 miles away
- G Gombards Good, 1.9 miles away