Red Oaks
- Care home
- 64 beds
- Nursing care
- Dementia care
- Registered since 2011
- West Sussex, South East
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
9 years
since the latest rating was published. A rating this old may not show how the service is today.
12 of 309
rated care homes in West Sussex are rated Outstanding, like this one.
Red Oaks: inspection record
Rated Outstanding in April 2018, up from Good.
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Ratings published by the Care Quality Commission.
Compare nearby
- G Upper Mead Good, 0.3 miles away
- G Terrys Cross House Good, 1.6 miles away
- G Croft Meadow Good, 3.5 miles away
- G Valerie Manor Good, 3.6 miles away
- – Furze Field Manor Not yet rated, 3.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 9 March 2022. Quoted under the Open Government Licence.
Red Oaks is a care home providing nursing and personal care for up to 64 older people. People were living with a range of needs associated with older age such as physical frailty and dementia. There were 52 people living at the service on the day of our inspection.
Read the rest of CQC's summary
We found the following examples of good practice.
The service was facilitating visits in line with government guidance. A variety of visiting options were available for people to see friends and family. For example, use of the visiting suite, use of the grounds and in-house visits.
There were processes in place for staff to check the status of COVID-19 passports for visiting professionals and contractors.
There were robust cleaning schedules in place for bedrooms and communal spaces including sanitising high touch areas, which promoted safe infection control practices.
Staff had received training which included infection prevention and control (IPC). The service had a designated IPC champion who carried out audits for continual IPC improvements. Staff were observed to wear their personal protective equipment (PPE) appropriately.
The registered manager told us they had been well supported by the provider. The registered manager attended regular management meetings to keep their knowledge current and share learning with the provider's other services.
The provider communicated IPC policy changes to staff by email. Staff and management had access to the provider's 'Coronavirus helpline' to answer questions or for further guidance if required.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 9 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Linda Ryan
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 9 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Barchester Healthcare Homes LimitedBrand: Barchester Healthcare
- Ownership type
- Organisation
- Companies House number
- 02849519 (opens Companies House)
Barchester Healthcare Homes Limited runs 153 services in England, 35 of them in the South East. 114 are rated Good or Outstanding, 12 are rated Requires improvement or Inadequate and 27 have no rating yet.
Other services run by Barchester Healthcare Homes Limited
- O Badgeworth Court Care Centre Outstanding. Care home with nursing, Gloucestershire, South West
- O Briardene Care Home Outstanding. Care home with nursing, Stockton-on-Tees, North East
- O Harton Grange Outstanding. Care home, South Tyneside, North East
- O Lucerne House Outstanding. Care home with nursing, Devon, South West
See all 153 services run by Barchester Healthcare Homes Limited
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Red Oaks provide nursing care?
- Yes. The Care Quality Commission lists Red Oaks as a care home with nursing.
- How many beds does Red Oaks have?
- The Care Quality Commission's register lists 64 beds at Red Oaks.
- When was Red Oaks last inspected?
- The Care Quality Commission's latest rating for Red Oaks was published on 7 April 2018.
- Who runs Red Oaks?
- Red Oaks is run by Barchester Healthcare Homes Limited. It runs 153 services in England, 35 of them in the South East.
- What is Red Oaks's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 7 April 2018.
Contact
- Phone
- 01273 493043
- Address
- The Hooks, Henfield, BN5 9UY Map (opens Google Maps)
Compare nearby
- G Upper Mead Good, 0.3 miles away
- G Terrys Cross House Good, 1.6 miles away
- G Croft Meadow Good, 3.5 miles away
- G Valerie Manor Good, 3.6 miles away
- – Furze Field Manor Not yet rated, 3.7 miles away