Challoner House
- Care home
- 49 beds
- Nursing care
- Registered since 2011
- Chandler's Ford, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Requires improvement to Good.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
336 of 420
rated care homes in Hampshire are rated Good, like this one.
Challoner House: inspection record
Rated Good in October 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Baroda Care Good, 0.4 miles away
- RI Chandlers Ford Care Home Requires improvement, 0.5 miles away
- – BrendonCare Otterbourne Hill No overall rating, 0.6 miles away
- RI Valley Lodge Care Home Requires improvement, 0.8 miles away
- G Otterbourne Grange Residential Care Home Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 23 October 2020. Quoted under the Open Government Licence.
Challoner House is a residential care home that was providing personal and nursing care for up to 49 older people. Some of the people using the service lived with dementia. At the time of the inspection there were 44 people using the service when we inspected.
What inspectors found
Relatives felt their loved ones were safe living at Challoner House and they were very much at the heart of the service. We received consistent positive feedback from relatives and a professional.
Read the rest of CQC's summary
People were supported to stay safe, protected from abuse and risks were assessed and well managed. There were sufficient numbers of qualified, skilled and experienced staff deployed to meet people's needs. The provider operated safe and effective recruitment procedures.
Medicines were stored and administered safely. Clear and accurate medicines records were maintained.
Systems were in place to ensure risks associated with infection control were managed. Staff were following national guidance in relation to COVID-19. Cleaning schedules were in place and the service appeared clean and was free of malodour.
The culture of the service was open, transparent and progressive. All the staff were committed to continuous improvement of the service and individual care. People using the service, their relatives and the staff felt valued.
People were cared for by a motivated staff team, who always put people first. Staff received regular support and felt valued and listened to by management.
Regular audits were carried out to assess and monitor the quality of the service. There were appropriate management arrangements in place and relatives were positive about the management in the home.
Questions to ask when you visit
- The last rating is 6 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Sarah Hayman
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)8 inspection reports, latest 23 October 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Barchester Healthcare Homes LimitedBrand: Barchester Healthcare
- Ownership type
- Organisation
- Companies House number
- 02849519 (opens Companies House)
Barchester Healthcare Homes Limited runs 153 services in England, 35 of them in the South East. 114 are rated Good or Outstanding, 12 are rated Requires improvement or Inadequate and 27 have no rating yet.
Other services run by Barchester Healthcare Homes Limited
- O Badgeworth Court Care Centre Outstanding. Care home with nursing, Gloucestershire, South West
- O Briardene Care Home Outstanding. Care home with nursing, Stockton-on-Tees, North East
- O Harton Grange Outstanding. Care home, South Tyneside, North East
- O Lucerne House Outstanding. Care home with nursing, Devon, South West
See all 153 services run by Barchester Healthcare Homes Limited
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Challoner House provide nursing care?
- Yes. The Care Quality Commission lists Challoner House as a care home with nursing.
- How many beds does Challoner House have?
- The Care Quality Commission's register lists 49 beds at Challoner House.
- When was Challoner House last inspected?
- The Care Quality Commission's latest rating for Challoner House was published on 23 October 2020.
- Who runs Challoner House?
- Challoner House is run by Barchester Healthcare Homes Limited. It runs 153 services in England, 35 of them in the South East.
- What is Challoner House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 October 2020.
Contact
- Phone
- 023 8026 6036
- Address
- 175 Winchester Road, Chandlers Ford, Eastleigh, SO53 2DU Map (opens Google Maps)
Compare nearby
- G Baroda Care Good, 0.4 miles away
- RI Chandlers Ford Care Home Requires improvement, 0.5 miles away
- – BrendonCare Otterbourne Hill No overall rating, 0.6 miles away
- RI Valley Lodge Care Home Requires improvement, 0.8 miles away
- G Otterbourne Grange Residential Care Home Good, 0.8 miles away