The Ridings
- Care home
- 48 beds
- No nursing
- Dementia care
- Registered since 2010
- Banbury, Oxfordshire, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
14 of 111
rated care homes in Oxfordshire are rated Requires improvement, like this one.
The Ridings: inspection record
Rated Requires improvement in November 2022, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: The Julie Richardson Nursing Home (Outstanding, 0.9 miles away) and Short Term Breaks - 69 Neithrop Avenue (Good, 1.1 miles away).
Nearest care homes:
- RI Highmarket House Requires improvement, 0.9 miles away
- RI Agnes Court - Care Home with Nursing Physical Disabilities Requires improvement, 0.9 miles away
- O The Julie Richardson Nursing Home Outstanding, 0.9 miles away
- RI Banbury Heights Nursing Home Requires improvement, 1 mile away
- G Short Term Breaks - 69 Neithrop Avenue Good, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 25 November 2022. Quoted under the Open Government Licence.
The Ridings is a residential care home providing accommodation for persons who require nursing or personal care. It can accommodate up to 48 people in one purpose-adapted building. The service provides support to older people and people living with dementia. At the time of our inspection there were 32 people using the service.
What inspectors found
Quality assurance systems were not always effective in identifying gaps in information. Care plans required reviewing so that staff were fully aware of people's preferences as to how they wished to be cared for and supported. We identified gaps in health and safety checks.
Read the rest of CQC's summary
We observed there was a lack of interaction between staff and people at times. We saw some staff talking about people in earshot of people.
Medicines were managed safely, and people could be assured they received their medicines at the correct time. However, protocols for medicines administered when required (PRN) needed improvements.
We received mixed but mostly negative feedback about the quality of food.
Governance systems had not always lead to improvements at the service. Feedback was sought, but improvements were still needed on how it was acted on. We received mixed feedback on whether people's and relatives' views were sought and acted on.
The record keeping regarding people involved in the best interest process needed improvement.
People could be assured they were cared for safely as staff knew how to keep people safe and protected them from harm. Staff were recruited safely and there were enough staff to support people.
Staff were supported with regular training, supervision and appraisal. People had access to other health professionals when needed.
People were supported to have maximum choice and control of their lives and staff provided them with care in the least restrictive way possible. The policies and systems in the service promoted this practice. However, people's choices and preferences were not always met by the service.
Activities were taking place, and we received positive feedback about these. The provider had systems in place to investigate and respond to complaints.
We received positive feedback about the leadership of the registered manager. Staff worked effectively with
a wide range of external professionals.
Questions to ask when you visit
- Safe was rated Requires improvement on 25 November 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 25 November 2022. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 25 November 2022. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 25 November 2022. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Kelly Hill
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 25 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 30 of them in the South East. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds, Yorkshire and the Humber
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire
Getting help from Oxfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Oxfordshire County Council
- Ask for a care needs assessment
- Phone: 01865 519800, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Oxfordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does The Ridings provide nursing care?
- No. The Care Quality Commission lists The Ridings as a care home without nursing.
- How many beds does The Ridings have?
- The Care Quality Commission's register lists 48 beds at The Ridings.
- When was The Ridings last inspected?
- The Care Quality Commission's latest rating for The Ridings was published on 25 November 2022.
- Who runs The Ridings?
- The Ridings is run by Anchor Hanover Group. It runs 131 services in England, 30 of them in the South East.
- What is The Ridings's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 25 November 2022.
Contact
- Phone
- 01295 276767
- Address
- Calder Close, Daventry Road, Banbury, OX16 3WR Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: The Julie Richardson Nursing Home (Outstanding, 0.9 miles away) and Short Term Breaks - 69 Neithrop Avenue (Good, 1.1 miles away).
Nearest care homes:
- RI Highmarket House Requires improvement, 0.9 miles away
- RI Agnes Court - Care Home with Nursing Physical Disabilities Requires improvement, 0.9 miles away
- O The Julie Richardson Nursing Home Outstanding, 0.9 miles away
- RI Banbury Heights Nursing Home Requires improvement, 1 mile away
- G Short Term Breaks - 69 Neithrop Avenue Good, 1.1 miles away