Townend Close
- Care home
- 39 beds
- No nursing
- Dementia care
- Registered since 2010
- Sutton-in-Craven, North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
149 of 181
rated care homes in North Yorkshire are rated Good, like this one.
Townend Close: inspection record
Rated Good in October 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Beanlands Nursing Home Requires improvement, 0.2 miles away
- RI Sutton Hall and Lodge Requires improvement, 0.4 miles away
- G Beech Grove Good, 0.4 miles away
- G UBU - Cragmere Good, 0.6 miles away
- – Malsis Hall - Mental Health Care Home with Nursing No overall rating, 0.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 25 February 2021. Quoted under the Open Government Licence.
Townend Close is a care home which provides support for up to 39 older people. The service is a single adapted building, split over two floors with a lift to the upper floor. At the time of our inspection, 25 people were using the service We found the following examples of good practice.
Read the rest of CQC's summary
Systems were in place to make sure the service was clean and to minimise the risk of infection transmission. People using the service and staff took part in routine testing for COVID-19.
Communal areas had furniture arranged to ensure social distancing was. For example, a drinks table was placed between chairs in the lounge and no more than two chairs were at each dining table.
Staff wore appropriate personal protective equipment (PPE) and regularly sanitised their hands. People told us staff always wore a mask and the service was kept clean.
The service had a visiting room with a floor to ceiling plastic partition with hand washing facilities and PPE for visitors to wear. Visitors all completed a COVID-19 screening questionnaire.
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 25 February 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchor Hanover GroupBrand: Anchor
- Ownership type
- Organisation
- Companies House number
- RS007843 (opens Companies House)
Anchor Hanover Group runs 131 services in England, 32 of them in Yorkshire and the Humber. 111 are rated Good or Outstanding, 18 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Anchor Hanover Group
- O Beech Hall Outstanding. Care home, Leeds
- O St Anne's - Saltash Outstanding. Care home, Cornwall, South West
- O West Hall Outstanding. Care home, Surrey, South East
- G Anchor Integrated Care & Housing Village - Denham Garden Village Good. Home care, Buckinghamshire, South East
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Townend Close provide nursing care?
- No. The Care Quality Commission lists Townend Close as a care home without nursing.
- How many beds does Townend Close have?
- The Care Quality Commission's register lists 39 beds at Townend Close.
- When was Townend Close last inspected?
- The Care Quality Commission's latest rating for Townend Close was published on 19 October 2019.
- Who runs Townend Close?
- Townend Close is run by Anchor Hanover Group. It runs 131 services in England, 32 of them in Yorkshire and the Humber.
- What is Townend Close's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 October 2019.
Contact
- Phone
- 01535 634639
- Address
- Victoria Road, Crosshills, Keighley, BD20 8SZ Map (opens Google Maps)
Compare nearby
- RI Beanlands Nursing Home Requires improvement, 0.2 miles away
- RI Sutton Hall and Lodge Requires improvement, 0.4 miles away
- G Beech Grove Good, 0.4 miles away
- G UBU - Cragmere Good, 0.6 miles away
- – Malsis Hall - Mental Health Care Home with Nursing No overall rating, 0.7 miles away