Wellington Lodge

The service is divided into two floors, the ground and the first floor. There is access to each floor via a passenger lift and two stairwells.

We found the following examples of good practice.

All staff had received specialist training to ensure they understood how to prevent the spread of COVID-19 however; staff should repeat infection control training to check and strengthen their knowledge.

Staff were supervised and monitored to ensure they followed IPC guidelines.

The cleaning schedule for the home was reviewed and domestic hours increased.

Procedures for entering the home were based on best practice guidance and people could only meet with people after completing the required tests and donning the correct personal protection equipment (PPE). The provider should consider recording the results of temperature checks and COVID-19 tests.

The required risk assessments had been completed and mitigating action taken to promote the health and wellbeing of high-risk staff.

Systems were in place and action taken to ensure all stakeholders were kept informed of IPC processes. This included regular staff meetings, an 'open door' policy for discussions with individual staff or residents; use of social media and strategically placed Covid-19 information posters.

Action was taken to keep friends and families in touch and regular video and phone calls were facilitated and window and face to face visits commenced in keeping with best practice guidance.

All staff and people were regularly tested in line with government current COVID-19 testing program, the provider was supporting people and staff to access COVID-19 vaccinations in line with the governments vaccination programme.

The five questions we ask about services and what we found