Eighton Lodge Residential Care Home
- Care home
- 47 beds
- No nursing
- Dementia care
- Registered since 2011
- Birtley, Gateshead, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
23 months
since the latest rating was published.
43 of 46
rated care homes in Gateshead are rated Good, like this one.
Eighton Lodge Residential Care Home: inspection record
Rated Good in November 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Lindisfarne Birtley Good, 0.9 miles away
- G The Highlands Good, 0.9 miles away
- G Springvale Court Good, 1.1 miles away
- G Craigielea Nursing Home Good, 1.2 miles away
- G The Grove Good, 1.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 November 2024 (assessment visit 30 September 2024). Quoted under the Open Government Licence.
Date of Assessment: 9th to 29th October 2024.
Eighton Lodge is a care home providing care for up to 47 older people, some of whom are living with dementia. At the time of inspection, there were 36 people using the service. At our last inspection, we identified breaches in relation to safe care and treatment and governance. At this inspection, improvements had been made and the provider was no longer in breach of regulations. Since the last inspection, the new registered manager had introduced improvements to the service. People, relatives and staff spoke very positively about the service and management. Risks to people had been assessed and care plans were in place to help mitigate risks as far as possible. Care records were detailed and reflected people's care needs. Accidents and incidents were investigated, action taken, and lessons learned. There were sufficient trained staff who worked with other professionals to ensure people's needs were met in a safe and person-centred way. Staff were attentive and treated people with kindness and compassion. People enjoyed a varied diet. Staff knew how to support people in a way which respected their decisions and supported them to make choices. Governance was more robust to monitor the quality of care provided. There was a complaints process in place which was followed. People had access to information in a variety of formats to support their understanding. Improvements had been made to medicines management. Staff were safely recruited.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection we rated this key question good. At this inspection the rating for this key question has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last inspection we rated this key question good. At this inspection the rating for this key question has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant the service management and leadership were consistent. Leaders and the culture they created supported the delivery of high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Kalee Herron
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 8 September 2022. Latest assessment published 8 November 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Wellburn Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 01965619 (opens Companies House)
Wellburn Care Homes Limited runs 14 services in England, 9 of them in the North East. 12 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Wellburn Care Homes Limited
- G Craghall Residential Home Good. Care home, Newcastle upon Tyne
- G Garden House Good. Care home, Northumberland
- G Glenholme Residential Care Home Good. Care home, Sunderland
- G Heatherdale Residential Home Good. Care home, Northumberland
Getting help from Gateshead Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gateshead Council
- Ask for a care needs assessment
- Phone: 0191 433 7033, 24 hours a day, 7 days a week
- Contact adult social care online
- Support for carers
- Paying for care: Gateshead Council
Checked on the council's website, November 2026.
Common questions
- Does Eighton Lodge Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Eighton Lodge Residential Care Home as a care home without nursing.
- How many beds does Eighton Lodge Residential Care Home have?
- The Care Quality Commission's register lists 47 beds at Eighton Lodge Residential Care Home.
- When was Eighton Lodge Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Eighton Lodge Residential Care Home was published on 8 November 2024.
- Who runs Eighton Lodge Residential Care Home?
- Eighton Lodge Residential Care Home is run by Wellburn Care Homes Limited. It runs 14 services in England, 9 of them in the North East.
- What is Eighton Lodge Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 November 2024.
Contact
- Phone
- 0191 410 3665
- Address
- Low Eighton, Gateshead, NE9 7UB Map (opens Google Maps)
Compare nearby
- G Lindisfarne Birtley Good, 0.9 miles away
- G The Highlands Good, 0.9 miles away
- G Springvale Court Good, 1.1 miles away
- G Craigielea Nursing Home Good, 1.2 miles away
- G The Grove Good, 1.2 miles away