Arbrook House Care Home
- Care home
- 44 beds
- Nursing care
- Registered since 2010
- Hersham, Surrey, South East
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Good to Outstanding.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
12 of 302
rated care homes in Surrey are rated Outstanding, like this one.
Arbrook House Care Home: inspection record
Rated Outstanding in February 2019, up from Good.
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Ratings published by the Care Quality Commission.
Compare nearby
- G Moore Place Good, 0.6 miles away
- G Esher Manor Care Home Good, 0.9 miles away
- G Wingham Court Care Home Good, 0.9 miles away
- – Hallmark Esher Residences Luxury Care Home Not yet rated, 1.3 miles away
- – Walton Park Care Home Not yet rated, 2 miles away
What inspectors found
From the Care Quality Commission's inspection report published 26 February 2019. Quoted under the Open Government Licence.
Care service description
Read the rest of CQC's summary
Arbrook House Care Home is a care home that provides care, support and accommodation for a maximum of 42 older people some of whom are living with dementia. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. At the time of the inspection 41 people were living at the service.
Questions to ask when you visit
- The last rating is 8 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Jonathan May
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 26 February 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bupa Care Homes (BNH) LimitedBrand: BUPA Group
- Ownership type
- Organisation
- Companies House number
- 02079932 (opens Companies House)
Bupa Care Homes (BNH) Limited runs 26 services in England, 8 of them in the South East. 21 are rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.
Other services run by Bupa Care Homes (BNH) Limited
- O Aylesham Court Care Home Outstanding. Care home with nursing, Leicestershire, East Midlands
- O Queensmount Care Home Outstanding. Care home with nursing, Bournemouth, Christchurch and Poole, South West
- O Tenterden House Care Home Outstanding. Care home with nursing, Hertfordshire, East of England
- G Ardenlea Court Care Home Good. Care home with nursing, Solihull, West Midlands
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Arbrook House Care Home provide nursing care?
- Yes. The Care Quality Commission lists Arbrook House Care Home as a care home with nursing.
- How many beds does Arbrook House Care Home have?
- The Care Quality Commission's register lists 44 beds at Arbrook House Care Home.
- When was Arbrook House Care Home last inspected?
- The Care Quality Commission's latest rating for Arbrook House Care Home was published on 26 February 2019.
- Who runs Arbrook House Care Home?
- Arbrook House Care Home is run by Bupa Care Homes (BNH) Limited. It runs 26 services in England, 8 of them in the South East.
- What is Arbrook House Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 26 February 2019.
Contact
- Phone
- 01372 468246
- Address
- 36 Copsem Lane, Esher, KT10 9HE Map (opens Google Maps)
Compare nearby
- G Moore Place Good, 0.6 miles away
- G Esher Manor Care Home Good, 0.9 miles away
- G Wingham Court Care Home Good, 0.9 miles away
- – Hallmark Esher Residences Luxury Care Home Not yet rated, 1.3 miles away
- – Walton Park Care Home Not yet rated, 2 miles away