The Limes
- Care home
- 55 beds
- Nursing care
- Dementia care
- Registered since 2010
- Fenton, Stoke-on-Trent, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2015, most recently Requires improvement in October 2021.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
14 of 76
rated care homes in Stoke-on-Trent are rated Requires improvement, like this one.
The Limes: inspection record
Rated Requires improvement in October 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Choices Housing Association Limited - 1 William Street (Outstanding, 0.3 miles away) and Oak House (Good, 0.3 miles away).
Nearest care homes:
- O Choices Housing Association Limited - 1 William Street Outstanding, 0.3 miles away
- G Oak House Good, 0.3 miles away
- G High Cross House Good, 0.5 miles away
- G Blurton Road Good, 0.7 miles away
- G The Villas Good, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 28 October 2021. Quoted under the Open Government Licence.
The Limes provides personal care and accommodation, for up to 55 younger and older people some of whom are living with dementia. The building consisted of two floors. At the time of the inspection there were 40 people living at the service. 35 people were present in the home during our visit, with another five in hospital.
What inspectors found
Quality assurance systems were not always effective at identifying areas for improvement and did not always ensure people received safe care. Incidents were not always notified to the CQC as required. Government guidance and the provider's own policies had not always been followed to ensure people were consistently kept safe. Lessons had not always been learnt when things had gone wrong.
Read the rest of CQC's summary
Whilst people had not come to any harm, we found the management of people's medicines required strengthening. Some guidance was missing for staff and storage was not always safe. Other risks, such as risk associated with people's mobility and health conditions to people were assessed.
The provider had failed to ensure there were robust systems to check the suitability of agency staff. However, permanent staff were recruited safely. There was also mixed feedback about staffing levels, however we observed people did not have to wait for support.
People, relatives and staff felt positively about the management and felt supported. They were asked for feedback about the service. The provider and registered manager worked in partnership.
Questions to ask when you visit
- Safe was rated Requires improvement on 28 October 2021. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 28 October 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Elizabeth Bond
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 28 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Limes Fenton Ltd
- Ownership type
- Organisation
- Companies House number
- 05456270 (opens Companies House)
Getting help from Stoke-on-Trent City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stoke-on-Trent City Council
- Ask for a care needs assessment
- Phone: 0800 561 0015, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Stoke-on-Trent City Council
Checked on the council's website, November 2026.
Common questions
- Does The Limes provide nursing care?
- Yes. The Care Quality Commission lists The Limes as a care home with nursing.
- How many beds does The Limes have?
- The Care Quality Commission's register lists 55 beds at The Limes.
- When was The Limes last inspected?
- The Care Quality Commission's latest rating for The Limes was published on 28 October 2021.
- Who runs The Limes?
- The Limes is run by Limes Fenton Ltd.
- What is The Limes's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 October 2021.
Contact
- Phone
- 01782 844855
- Address
- Glebedale Road, Fenton, Stoke On Trent, ST4 3AP Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Choices Housing Association Limited - 1 William Street (Outstanding, 0.3 miles away) and Oak House (Good, 0.3 miles away).
Nearest care homes:
- O Choices Housing Association Limited - 1 William Street Outstanding, 0.3 miles away
- G Oak House Good, 0.3 miles away
- G High Cross House Good, 0.5 miles away
- G Blurton Road Good, 0.7 miles away
- G The Villas Good, 1.3 miles away